Blake Peachey
Fulham,City of London
Summary
I am a driven and results-oriented salesperson with extensive experience in outbound calling, negotiation, and building client relationships. I excel in task and time management, meeting deadlines, and handling administrative responsibilities with precision. Proactive and eager to learn, I am committed to continuous self-improvement and professional growth. I maintain resilience and a positive attitude in every project I undertake, taking pride in delivering exceptional results and consistently striving to achieve my full potential.
Overview
3
3
years of professional experience
Work History
Client support representative
Luxury Exclusive
Remote , London
06.2024 - Current
- Supported the team of client relationship managers
- Offered personalised travel advice and prepared travel itineraries from personal experiences
- Facilitated smooth travel arrangements, from booking cars to flights
- Conducted calls professionally and politely to maintain excellent service standards.
Lettings Negotiator
Chestertons
Fulham, City of London
09.2022 - 06.2024
- Starting as a Trainee Negotiator in the Camden office, progressing to Lettings Negotiator in the Battersea Park office, and ultimately advancing to the Central London office in Fulham before departing.
- Maximised sales potential by building rapport with potential tenants through professional calls and in person meetings
- Ensured smooth day-to-day operations by resolving daily problems and prioritising tasks with time management Skills
- Documented and filed important lettings documents from tenants right to rents, EICRS, Gas Certs, Invoices, Terms of business and AML checks.
- Addressed tenant complaints and escalations promptly and professionally, turning potentially negative situations into opportunities to strengthen tenant relationships and maintain client retention.
Outbound Sales Agent
Sure cover Group
Brighton, East Sussex
01.2022 - 09.2022
- Increased client retention by building instant rapport and customer relationships. Establishing customer trust and friendliness.
- Trained junior colleagues on high-end customer service and shared sales principals such as active listening.
- Successfully achieving profit growth targets via telephone sales averaging 150 outbound calls per day.
Education
GCSEs -
Willingdon Community School
3 . 2020
Skills
- Negotiations
- Customer relations, strong interpersonal skills and formal communications
- Upbeat, outgoing and positive
- Accurate and detailed
- Spreadsheet & Diary management
- Property Management
- Property valuations
- Flight and hotel reservations
- Travel itinerary management
Timeline
Client support representative
Luxury Exclusive
06.2024 - Current
Lettings Negotiator
Chestertons
09.2022 - 06.2024
Outbound Sales Agent
Sure cover Group
01.2022 - 09.2022
GCSEs -
Willingdon Community School
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