Sampada Patil
Fulham,Hammersmith and Fulham
Summary
Experienced professional with a strong background in property management systems, including OPERA and EMS, and leadership roles at Poona Golf Club Ltd and Vivanta by Taj. Proficient in communication across English, Hindi, and Marathi, with expertise in interpersonal and soft skills. Skilled in Microsoft Office tools alongside creative capabilities. Adept at ensuring compliance with safety and health regulations, managing stock efficiently, and overseeing back-of-house operations. Committed to leveraging these competencies to drive operational excellence and deliver exceptional results.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
BX Hospitality assistant @ Blackstone, Europe HQ
Rhubarb Food & Design ltd
Mayfair, City of Westminster
02.2025 - Current
- Coordinated well with colleagues across departments for smooth operations.
- Ensured guest satisfaction by promptly addressing all queries and concerns.
- Played concierge role for VVIP guest on site.
- Maintained strict adherence to health and safety regulations whilst handling food and beverages.
- Assisted in organizing special events, contributing to successful execution.
- Delivered exceptional customer service to enhance overall guest satisfaction.
- Managed inventory of hotel supplies efficiently, avoiding any shortages.
- Performed kitchen porter duties, including unloading and checking deliveries.
Hospitality Assistant
Off to Work
Mayfair, City of Westminster
09.2023 - 07.2025
- Part-time work at events as waitress and bar staff with 3rd party event recruiter
- Adapted swiftly to changing situations for uninterrupted service quality.
Front Office & Member Relations Manager
The Poona (Golf) Clubs Ltd
01.2022 - 04.2023
- Taught multitasking, leadership & handling situations with team. Managing memberships and payments.
Front Office Associate
Anand Kashi by the Ganges: IHCL SeleQtions
08.2021 - 12.2021
- Amazing experience working at an esteemed resort by river- Ganges serving guests with luxury and Indian culture being face of resort. Designing SOPs
Front Office, F&B and Housekeeping Trainee
Vivanta by TAJ
06.2019 - 12.2019
- Had hands on job training experience for 2 months in each front of the house department during my bachelor’s degree as part of the curriculum.
Education
M. Sc. - International Hotel Management
University of Surrey
Guildford, UK 09.2023 - 09.2024
B. A. - Hotel Management
University of Huddersfield
UK 08.2018 - 10.2021
Skills
- Communication (Fluent- English, Hindi & Marathi)
- Working knowledge of Property management systems like OPERA and EMS
- Leadership responsibilities at Poona golf club ltd & Vivanta by TAJ
- Interpersonal Skills and Soft Skills
- Microsoft Office tools- Word, Excel, Power point, Outlook
- Creative Skills- Canva
- Safety and health regulations
- Stock management
- Back-of-house operations
HOBBIES
Swimming, Art and craft, Team activities, Travelling, Food and wine, Nature admirer, General Conversation
Languages
English
Fluent
Hindi
Native
Marathi
Native
Timeline
BX Hospitality assistant @ Blackstone, Europe HQ
Rhubarb Food & Design ltd
02.2025 - Current
M. Sc. - International Hotel Management
University of Surrey
09.2023 - 09.2024
Hospitality Assistant
Off to Work
09.2023 - 07.2025
Front Office & Member Relations Manager
The Poona (Golf) Clubs Ltd
01.2022 - 04.2023
Front Office Associate
Anand Kashi by the Ganges: IHCL SeleQtions
08.2021 - 12.2021
Front Office, F&B and Housekeeping Trainee
Vivanta by TAJ
06.2019 - 12.2019
B. A. - Hotel Management
University of Huddersfield
08.2018 - 10.2021