Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Isabel Frost

Cowes,Isle of Wight

Summary

Friendly and approachable waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Demonstrates strong problem-solving abilities and adaptability in fast-paced environments. Ready to contribute to creating welcoming and organised atmosphere within a customer facing role.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Front of house team member

Saltys pizzeria and bar
Yarmouth , Isle of Wight
02.2025 - Current
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Recommended menu items to guests, enhancing their dining experience.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.

Arcade attendant

Inspired Gaming
Thorness bay, Isle of Wight
08.2024 - 10.2024
  • Facilitated minor repairs on machines when necessary, reducing downtime .
  • Monitored arcade games, ensuring proper functionality.
  • Performed opening and closing duties meticulously, maintaining operational efficiency .

Front of house team member

The Garden
Cowes, Isle of Wight
06.2024 - 08.2024
  • Checked guest satisfaction regularly, addressing any issues promptly.
  • Coordinated seating arrangements for efficient restaurant management.
  • Cooperated closely with other team members to meet and exceed guests' expectations.

Front of house team member

The Basque Kitchen
Cowes, Isle of Wight
04.2023 - 06.2024
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Ensured smooth operation of the front desk by managing reservations and walk-ins.
  • Promoted special offers or events to increase awareness among customers.

Front of house team member

Sails of Cowes
Cowes, Isle of Wight
06.2022 - 08.2022
  • Established rapport with regular customers, fostering a loyal client base
  • Handled a fast turnover of clients and lunchtime

Education

GCSEs - :Maths - 7, English, 6-6, Spanish -9

Cowes Enterprise College
Cowes
09.2017 - 06.2022

A-Levels - :Sociology - D, Spanish - C

Node Hill Sixth Form
Newport, Isle of Wight
09.2022 - 07.2024

Skills

  • Patience and tolerance
  • Welcoming demeanour
  • Complaint handling competence
  • Telephone etiquette
  • Composure under pressure

Affiliations

  • Boxing
  • Language learning
  • Surfing
  • Volunteering

Timeline

Front of house team member

Saltys pizzeria and bar
02.2025 - Current

Arcade attendant

Inspired Gaming
08.2024 - 10.2024

Front of house team member

The Garden
06.2024 - 08.2024

Front of house team member

The Basque Kitchen
04.2023 - 06.2024

A-Levels - :Sociology - D, Spanish - C

Node Hill Sixth Form
09.2022 - 07.2024

Front of house team member

Sails of Cowes
06.2022 - 08.2022

GCSEs - :Maths - 7, English, 6-6, Spanish -9

Cowes Enterprise College
09.2017 - 06.2022
Isabel Frost