Storm Major

• Delivered consistent professional service whilst handling multiple tasks simultaneously.
• Coordinated seating arrangements for efficient restaurant management.
• Balanced the needs of multiple tables whilst maintaining top-quality customer service.
• Work with children with all different needs ensuring surroundings are okay for them and adapting to their needs the best I can.
• Making relationships with regulars and getting to know them as people rather than customers.
• Good at communicating with team members and making sure I’m working alongside with the team to ensure a smooth and more productive shift.
• Making sure I’m keeping up with hygiene and washing my hands frequently and ensuring I’m not cross contaminating.

Working in a restaurant definitely has it challenges but it also has it’s benefits I’ve learned so many new skills especially in the social aspect. It’s helped with my time management and organisation skills as it’s vital to team members around me to make sure I’m on top of taking food and drinks out and making sure the food is coming out in a decent time frame. It’s helped me massively when it comes to working under pressure and when the pressure is high to not shut down but to carry on and work swiftly and effectively. I feel like in ways it’s also a rewarding job, you meet so many different people and characters and you build relationships with people that come in knowing that you’re making a part of their day pleasant. although they are our costumers we do care about how their day is and if they enjoyed their time and their food and if they need anything I am more then happy to provide. It’s important we are maintaining attention to detail while on shift too for example seeing a mother with a child and the child is upset we offer a colouring book and some crayons and it distracts them until the food arrives, if an elderly person struggles with mobility offering to get them some water and their cutlery, making sure everyone is comfortable with the table they are sat on and offering special deals for the day incase people have missed it off our menu as I know people like a good deal.