IRFAN

Work History

IndusInd Bank Ltd

Ambala, HARYANA

04.2021 - 06.2022

Generate sales of auto loans business in the assigned area and dealing with customer and dealers.
Maintained positive, professional working environment to optimize staff and customer satisfaction.
Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
Managed team by offering support and constructive feedback to improve skills and maximize potential.
Supervised and delegated tasks to employees to meet key productivity targets.
Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivizing staff to continually achieve and exceed expectation.
Encouraged staff to learn and develop new skills to meet individual and team goals.
Analysed written reports and statements to verify regulatory compliance.

Tata Motors Finance Ltd

Ambala

04.2017 - 04.2021

Successfully developed and maintained excellent client relationships by maintaining regular communications and offering excellent deals.
Meeting with customer and dealers to maintain good relationship in order to attain business.
Setting the milestones to achieve the targets in multiple products as well.
Designed team sales development training based on sales activities and areas requiring improvements.
Stayed updated on product changes, developments and product range adjustments through regular research, updating developments to team when needed.
Implemented strategies to improve customer journey and brand experience for clients.
Utilized Salesforce to monitor and manage staff KPI attainment.
Cold calling to existing and non existing customer to gain future deals.
Successfully discovered new sales opportunities and money-making business ventures by conducting regular research
Stayed updated on competitor activities, such as deals, product range and developments through regular research and networking
Ensured teams continuously hit or exceeded sales targets for their territory by closely monitoring sales activities.

BDM, Intellect support services ltd

Ambala, HARYANA

09.2016 - 04.2017

Generate the sales of commercial vehicle finance to achieve the desired targets.
Maintain good relationship with dealers and customers to gain business leads.
Cold calling to the existing and non-existing client to stay in contact to get future leads.
30+>9 Mob customers collection and help the collection teams in recovery of payments.
Meeting to customers on daily basis to know the market leads.

MINDMINE CONSULTATION PVT LTD

AMBALA, HARYANA

12.2014 - 05.2016

Ensured company policies were implemented and adhered to.
Maintained accurate and detailed compliance records.
Documented systemic compliance problems and inappropriate business practices for official reporting.
Prepared range of written communications, documents and reports
Built and maintained courteous and effective working relationships.
Exceeded goals through effective prioritization and consistent work ethic.
Better Communication
Positive communication strategies
Documentation management