Hyder Mirza

• I worked as a Door Supervisor at Marks & Spencer, where I was responsible for maintaining store security, monitoring entrances and exits, and ensuring a safe environment for customers and staff. My duties included access control, theft prevention, conflict management, and responding to incidents professionally while following company safety protocols. This role helped me develop strong situational awareness, customer service skills, and the ability to handle high-pressure situations calmly and responsibly

• I worked in security operations at Bluewater Shopping Centre, where I was responsible for maintaining safety across public areas, monitoring crowd movement, and supporting incident prevention. My duties included patrolling designated zones, assisting visitors, responding to security concerns, and coordinating with the wider security team to ensure a safe and controlled environment. This role strengthened my situational awareness, public interaction skills, teamwork, and ability to operate effectively in high-footfall environments.

• Ensured safety and security as a door supervisor and patrol officer at events, monitoring crowd behaviour and controlling secure access.

I worked in crowd management at Silverstone Circuit, where I was responsible for managing large crowds during major events, ensuring smooth crowd flow, and maintaining a safe and orderly environment for attendees. My role involved monitoring entry and exit points, assisting visitors with directions, responding to potential safety risks, and coordinating with security and event staff to prevent incidents. This experience strengthened my situational awareness, teamwork, communication skills, and ability to work effectively under pressure in high-density public environments.