Younus Ahmed Khan Mohammed
Hounslow,United Kingdom
Summary
A hardworking, dependable, and passionate job seeker with strong organizational skills, eager to secure an entry-level or respected position. Proven ability to manage multiple priorities with a positive attitude and a willingness to take on additional responsibilities to meet team goals. Ready to contribute to achieving company objectives.
Experienced Door Supervisor committed to maintaining safety and legal compliance through vigilant and focused security operations. Skilled in monitoring, patrolling, and supervising environments with attention to detail to ensure security. Calm under pressure and responsive in providing customer support. Reliable in writing reports, updating records, and handling multiple tasks in fast-paced environments. Loyal and committed to employee training and mentorship, with a proactive, hands-on approach to task completion.
Work history
Security Door Supervisor
Woodwill Limited
Hounslow
07 2023 - 09 2023
- Proactively monitored CCTV surveillance to identify and mitigate potential security threats.
- Conducted regular patrols of venue grounds and surrounding areas to detect and deter risks.
- Ensured compliance with health and safety regulations by carrying out regular checks.
- Secured all entry and exit points, ensuring controlled access and egress. Implemented ID checks using company systems.
- Managing customer access and denials in accordance with company policy. Employed de-escalation techniques to resolve conflicts and safely remove unruly patrons.
Hotel Security Officer
SK Security LTD
Hull
10 2022 - 12 2022
- Utilized exceptional communication and interpersonal skills when interacting with staff and visitors.
- Conduct regular patrols after business hours to prevent intrusions and detect any issues.
- Managed incident reports by accurately recording observations, events, and witness statements.
- Patrolled the property during operating hours, monitoring activities and preventing vandalism or criminal behavior.
- Maintained a hazard-free environment by promptly reporting building damage and irregularities.
- Ensured the security of entrances through consistent screening of visitors, personnel, and packages.
Security Door Supervisor
Woodwill Limited
Hounslow
02 2022 - 08 2022
- Carried out visitor screening and searches to enforce compliance withestablished policies
- Conducted detailed searches and confiscated unauthorised or illegal items
- Applied crowd-control techniques to foster order and safety
- Minimised threat of violence, conducting body searches and screening processes through X-rays and metal detectors
- Eliminated unauthorised access, performing thorough identification check to grant entrance.
Subject Matter Expert
Optum Gloabal Solutions
Telangana, Hyderabad., India
11 2015 - 09 2021
- Managing inventory and assigning it to associates based on availability and inventory age.
- Managing escalated emails from onshore teams and stakeholders.
- Drafted and updated Standard Operating Procedures (SOPs) and work instructions to ensure consistency, adherence to best practices, and continuous process improvement.
- Preparing aging reports for cases assigned to associates to track turnaround times (TAT).
- Reviewing and updating provider information in the directories.
- Performing internal audits of cases to ensure compliance with quality standards.
- Maintained up-to-date knowledge through continual professional development courses and self-study.
- Implemented new strategies for improved knowledge transfer.
- Collaborated closely with colleagues on project work, leading to successful outcomes.
- Documented processes and best practices to establish a consistent framework for ongoing operations.
Security Door Supervisor
Universal Support Services Group Ltd
Bournemouth, United Kingdom
01 2024 - 01 2025
- Dealt with difficult individuals or groups, maintained peace and order.
- Carried out visitor screening and searches to enforce compliance with established policies.
- Enforced venue policies for a safe environment.
- Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
- Participated in staff training sessions for continuous professional development.
- Responded quickly to incidents, prevented escalation.
- Used approved techniques to defuse conflict and remove unruly guests.
- Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.
- Recorded incident reports accurately post-event.
- Provided excellent customer service, resolved disputes calmly and professionally.
- Maintained site security by conducting regular patrols.
- Eliminated unauthorised access, performing thorough identification checks to grant entrance.
- Worked closely with colleagues to maintain team efficiency.
- Guaranteed security of all entry and exit points with frequent foot patrols.
- Monitored fire exits and alarm systems to guarantee readiness in case of emergencies.
- Investigated alarms and incidents with rigorous evidence collection.
- Checked ID cards and documented details in security log.
- Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
Education
Master of Science - International Management
06.2023
Bachelor of Science - Computer Science Engineering
07.2015
Skills
- Quick Leaner
- Team and Individual player
- First-class customer service
- Microsoft office
- Microsoft Excel
- First Aid and CPR
- Physical intervention techniques
- Problem solving
- Behaviour control
- Site security procedures
- Emergency response
- SIA licensed
- Appropriate screening and searching
- Restraint and escorting techniques
- Body search techniques
- Crowd control
- Incident reporting
- Premises patrol
- Bag inspections
- Hotel security
- Event security
- Corporates security
Timeline
Security Door Supervisor - Woodwill Limited
07 2023 - 09 2023
Hotel Security Officer - SK Security LTD
10 2022 - 12 2022
Security Door Supervisor - Woodwill Limited
02 2022 - 08 2022
Subject Matter Expert - Optum Gloabal Solutions
11 2015 - 09 2021
Security Door Supervisor - Universal Support Services Group Ltd
01 2024 - 01 2025
Teesside University - Master of Science, International Management
Osmania University - Bachelor of Science, Computer Science Engineering
Additional Information
- Indian (, PSW Visa, )
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