Holly Costello
Newcastle Upon Tyne
Summary
Friendly and adaptable, equipped with strong communication and teamworking skills, paired with a passion for health and fitness. Capable of ensuring smooth daily operations by providing exceptional member support through strong organisational and customer service skills. Ready to contribute to a positive and energetic atmosphere that enhances client satisfaction and loyalty.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Bar Staff Member
Alfie’s Bar
Newcastle upon Tyne
2023.09 - 2025.06
- Serving food and drinks with great customer service.
- Good time management during busy bar periods.
- Cleaning bar area, maintaining high standards of hygiene.
Sales Assistant
Superdrug
Gateshead
2021.06 - 2022.10
- Attending to customers' requests for face-matching cosmetics.
- Replenishing stock in a timely manner to maintain product availability.
- Assisting customers with product selection for optimal satisfaction.
Hairdressing Assistant
Barbra Ann’s
Cramlington
2017.09 - 2020.08
- Building relationships with clients through friendly conversation during appointments.
- Making and serving beverages for clients during appointments.
- Handling cash transactions professionally, ensuring accurate accounting at the end of each day.
Education
Bachelor of Science Degree - Physiotherapy
Northumbria University
Newcastle 2022.09 - 2025.06
3 A-Level Qualifications - Biology, Psychology, Sport
St Thomas More Catholic School
Blaydon, Gateshead 2020.09 - 2022.05
9 GCSE Qualifications -
St Thomas More Catholic School
Blaydon, Gateshead 2018.09 - 2020.07
Skills
- Efficient Customer Service
- Sound Anatomy and Physiology Knowledge
- Customer Que Management
- Till and Cash Handling
- Time Management
- Patience and Resilience
- Adaptable communication
Certification
Level 4 Sports Massage Therapy
Timeline
Bar Staff Member
Alfie’s Bar
2023.09 - 2025.06
Bachelor of Science Degree - Physiotherapy
Northumbria University
2022.09 - 2025.06
Sales Assistant
Superdrug
2021.06 - 2022.10
3 A-Level Qualifications - Biology, Psychology, Sport
St Thomas More Catholic School
2020.09 - 2022.05
9 GCSE Qualifications -
St Thomas More Catholic School
2018.09 - 2020.07
Hairdressing Assistant
Barbra Ann’s
2017.09 - 2020.08