Hejer Kedhai

Supporting the Registered Home Manager in the day-to-day leadership and operational management of a 40-bed residential care home, ensuring the delivery of high-quality, person-centred care while maintaining full regulatory compliance.

• Support the overall management of the care home.
• Lead and supervise approximately 70 staff, promoting high standards of care and professionalism.
• Manage the home independently during the Registered Manager's annual leave and extended absences, ensuring continuity of safe and effective service delivery.
• Ensure compliance with CQC Fundamental Standards and company policies.
• Lead safeguarding investigations and support incident management.
• Complete audits and implement quality improvement initiatives.
• Oversee medication management and clinical governance.
• Review care plans and risk assessments.
• Conduct staff supervisions, appraisals and competency assessments.
• Support recruitment, induction and staff development.
• Manage staffing levels and rota planning.
• Build strong relationships with residents, relatives and external healthcare professionals.
• Promote a positive culture focused on dignity, respect and person-centred care.

• Led shifts and supervised care teams.
• Administered medication safely.
• Developed and reviewed care plans.
• Completed risk assessments.
• Supported residents with complex needs.
• Liaised with families and healthcare professionals.
• Trained and mentored new staff.
• Ensured accurate record keeping and compliance with care standards.

• Delivered compassionate personal care.
• Supported residents with daily living activities.
• Promoted independence, dignity and wellbeing.
• Maintained accurate care records.
• Worked collaboratively within a multidisciplinary team.

Provided safe childcare, supported children's development, prepared meals, maintained safeguarding standards and built trusted relationships with families.

Supported children's learning and wellbeing while assisting with the day-to-day operation of the family business, helping to develop strong organisational and leadership skills.