Florentina Stoica
Dunstable,Central Bedfordshire
Summary
Dedicated health service management professional with extensive experience in medical care work. Skilled in healthcare planning and coordination, achieving productive, profitable business operations. Passionate in delivering safe, quality clinical support to achieve first-class service user ratings. Reliable Deputy Care Manager with 6 years plus industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Deputy Manager
B&M Care
Redbourn, Hertfordshire
06.2018 - 06.2022
- Collaborated with local authorities in safeguarding vulnerable patients.
- Collaborated with external providers to meet patient care continuity needs.
- Implemented clear quality standards to maintain first-class patient provisions.
- Applied changing health care legislation for full practice compliance.
- Recruited committed, hardworking clinical teams for reliable care services.
- Led high-performing clinical and community support service teams.
- Coordinated staff rotas to meet service requirements whilst remaining under budget.
- Attended health conventions to monitor product .
- Offering support to ensure home runs effectively.
- Ordering medication.
- Care Quality Commission reports.
- Reviewing Care Plans regularly as standard.
- Managing staff supervisions.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Resolved conflicts by acting as mediator and rule enforcer as appropriate.
- Developed strong teams by skillfully recruiting, orienting and training loyal, hard-working employees.
- Managed over 30 care staff to run home effectively.
Team leader
B&M Care
Redbourn, Hertfordshire
06.2017 - 06.2018
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Promoted professionalism among staff to develop productive relationships.
- Coached team members through new or difficult workflows. M
- Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Administered client medication with care and precision, prioritising health and comfort.
- Managed aggressive and threatening behaviour, working with clients suffering mental health disorders.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
- Safely transported and accompanied clients to appointments and activities.
Senior Health care assistant
B&M care
Redbourn, Hertfordshire
06.2016 - 06.2017
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Accompanied client to medical or dental appointments, grocery and errands.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Managing over 15 care staff on daily shift.
Senior Health care assistant
Oak Care Limited
St Albans, Hertfordshire
06.2014 - 06.2016
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Monitored client health conditions and reported immediate issues to manager.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Minimised care continuity issues by keeping thorough, accurate records.
- Administer medication to care home residents
- Accompanied client to medical or dental appointments, grocery and errands.
Education
Certificate of Higher Education - Nursing
Carol Davila - Nursing School
Focsani-Romania 09.2010 - 09.2013
Bachelor of Arts - Business Management
Buckinghamshire New University ( LSST )
Luton/United Kingdom 02.2023 -
Skills
- Strategic decision-making
- Coaching leadership
- Sales techniques
- CQC compliance
- Dementia management
- Safeguarding vulnerable adults
- Hospice management
- Social media marketing
- Payroll administration
- Medical audits
- Moving and handling
- Complex care planning
- Clinical observations
- Person-centred care
- CQC care standards
- NHS referrals
Languages
English
Fluent
Timeline
Bachelor of Arts - Business Management
Buckinghamshire New University ( LSST )
02.2023 -
Deputy Manager
B&M Care
06.2018 - 06.2022
Team leader
B&M Care
06.2017 - 06.2018
Senior Health care assistant
B&M care
06.2016 - 06.2017
Senior Health care assistant
Oak Care Limited
06.2014 - 06.2016
Certificate of Higher Education - Nursing
Carol Davila - Nursing School
09.2010 - 09.2013
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