Bhargav Nannapaneni
Chelmsford,Essex
Summary
Experienced healthcare professional with advanced leadership and management qualifications in health and social care. Achievements include effective management of extensive care services and adherence to regulatory standards as deputy manager. Skills encompass care coordination, safeguarding, and operational governance. Aiming to secure CQC registered manager position to enhance service delivery and uphold quality standards.
Overview
3
3
years of professional experience
Work History
Deputy Manager
DAMORCARE
Chelmsford, Essex
07.2025 - Current
- Regulatory Compliance: Support the Registered Manager in maintaining all CQC Fundamental Standards and legislative requirements.
- Operational Leadership: Manage day-to-day service delivery and staff rosters to ensure safe staffing levels.
- Staff Oversight: Lead recruitment, provide professional supervision, and conduct performance appraisals.
- Quality Assurance: Execute regular audits of care plans and medication records (MAR charts) for continuous improvement.
- Safeguarding Lead: Implement safeguarding policies and manage complex risk assessments.
- Stakeholder Engagement: Act as the primary liaison for families, healthcare professionals, and local authorities.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Built and maintained courteous and effective working relationships.
- Handled customer concerns and escalated major issues to supervisor.
Operations Supervisor / Healthcare Assistant
Glenavon Care Ltd
Chelmsford, Essex
02.2023 - 06.2025
- Care Package Management: Managed private and council-funded care packages, ensuring full documentation and regulatory compliance.
- Staff Management: Managed rotas for 65+ carers and handled emergency shift coverage.
- Invoicing & Budgeting: Oversaw invoice processing and negotiated care package extensions with social workers.
- Training & Support: Supervised staff and conducted training to maintain high service standards.
- CQC Inspections: Actively participated in CQC inspections, providing evidence of high-quality care delivery.
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
Education
NVQ Level 5 Diploma - Leadership and Management for Adult Care
MSc - Computer Science
University of East London
UK01.2022
Bachelor of Technology (B.Tech) - IT
PRIST University
India01.2019
Skills
- CQC Fundamental Standards & Regulatory Compliance
- Safeguarding Leadership & Risk Management
- Mental Capacity Act (MCA) & DoLS
- Staff Supervision
- Recruitment
- Performance Management
- Quality Assurance Audits & Governance
- Crisis Management & Emergency Response
- Operational leadership
- Care package management
- Staff management
- Problem solving
- Staff training
- Client relationship management
Languages
English
Upper Intermediate
B2
Telugu
Proficient
C2
Interests
- Traveling
- Cooking
- Watching Movies
Timeline
Deputy Manager
DAMORCARE
07.2025 - Current
Operations Supervisor / Healthcare Assistant
Glenavon Care Ltd
02.2023 - 06.2025
NVQ Level 5 Diploma - Leadership and Management for Adult Care
MSc - Computer Science
University of East London
Bachelor of Technology (B.Tech) - IT
PRIST University