Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Haroon Atif

London

Summary

Aspiring healthcare professional with practical experience in both hospital and pharmacy environments. Demonstrates strong communication, adaptability, and attention to detail, developed through shadowing clinical teams and assisting in customer-facing roles. Proven ability to support healthcare professionals, engage with patients empathetically, and operate effectively in fast-paced clinical and retail settings. Committed to delivering high-quality care and continuously expanding clinical knowledge in pursuit of a long-term career in healthcare.

Overview

2
2
years of professional experience

Work History

Customer Advisor

Boots UK
10.2024 - Current
  • Provide tailored customer support across a wide range of queries, including Advantage Card issues, Boots.com orders, and in-store product assistance, ensuring a smooth and positive experience.
  • Actively promote the Boots Advantage Card scheme, consistently encouraging sign-ups and explaining its long-term value through offers and points-based rewards.
  • Support national campaigns and seasonal promotions (e.g. Christmas, Father’s Day fragrance events), meeting personal sales targets by recommending suitable products and highlighting current offers.
  • Carry out merchandising updates in line with Boots HQ sales plans — particularly in key areas like the Expert Skin section — ensuring layouts and navigational signage are visually engaging and compliant.
  • Collaborate closely with managers and team members to continuously improve customer engagement and store performance.

Shadowing Placement

Chase Farm Hospital
07.2023 - 07.2023
  • Observed minor surgical procedures, including skin biopsies and excisions.
  • Shadowed consultants in Rheumatology, Oncology, and Orthopaedics, gaining insights into multidisciplinary team collaboration.
  • Developed skills in communication, active listening, and patient-centered care through close interaction with clinical and nursing staff.
  • Gained valuable experience of the human side of healthcare in a fast-paced hospital environment through patient exposure.

Pharmacy Assistant

Eclipse Pharmacy
06.2023 - 06.2023
  • Conducted blood pressure measurements for customers, ensuring accurate recording and patient comfort.
  • Helped customers with selecting over-the-counter medications and health products, offering informed recommendations.
  • Handled challenging customer situations with professionalism, resolving complaints and concerns effectively.

Education

Alevels -

Sir George Monoux College
06-2024

GCSE Certification -

Willowfield School
London
06-2022

Skills

  • Strong work ethic
  • High standards of quality
  • Accountability
  • Verbal communication
  • Written communication
  • Teamwork
  • Productive work environment
  • Quick learner
  • Adaptable to change

Timeline

Customer Advisor

Boots UK
10.2024 - Current

Shadowing Placement

Chase Farm Hospital
07.2023 - 07.2023

Pharmacy Assistant

Eclipse Pharmacy
06.2023 - 06.2023

Alevels -

Sir George Monoux College

GCSE Certification -

Willowfield School

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Haroon Atif