Summary
Overview
Work history
Education
Skills
Timeline
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Cian Murray

Cian Murray

Inverness,UK

Summary

I am a practical, enthusiastic individual with strong work ethics and a passion for the outdoors. My background includes a mix of customer-facing roles and technical problem solving challenges, I have learned these skills as a communications engineer as race marshal and through my personal development of my outdoor skills.
I am looking to peruse a career more in line with my outdoor interests and pursuits.. I have developed a solid understanding of route maintenance, safety protocols, and team coordination — all valuable for a countryside ranger role. My ability to work under pressure, communicate effectively, and take initiative has been proven across diverse roles where I've supported both public-facing services and technical operations. I'm committed to promoting and preserving Scotland's natural landscapes and would be proud to help maintain and improve the Great Glen Way for locals and visitors alike.

Overview

6
6
years of professional experience

Work history

Customer Advisor

Scotvapes
Inverness
03.2024 - 04.2025
  • Provided friendly and informative assistance to members of the public, developing strong communication and interpersonal skills essential for visitor interaction on public routes
  • Developed strong observational skills by monitoring store activity and identifying areas needing attention or improvement
  • Worked independently for long periods while staying focused and productive
  • Balanced multiple tasks efficiently without compromising service or standards
  • Participated actively in team meetings contributing valuable ideas towards improving the overall store performance.
  • Developed rapport with customers for improved loyalty and repeat business.

Telecommunications Engineer

Kelly Communications
Inverness
09.2023 - 03.2024
  • Carried out physical installation and maintenance of infrastructure across remote and varied outdoor sites, often working independently in changing weather conditions
  • Followed strict health and safety protocols in high-risk environments, working at hight , working in confined spaces etc
  • Regularly assessed outdoor work sites for hazards, implementing risk-reduction measures and reporting issues promptly.
  • Adapted to diverse terrain and weather conditions while maintaining work quality and personal safety.
  • Assisted in lifting, digging, and basic landscaping work as part of installation procedures
  • Developed practical knowledge of GPS tools, mapping, and planning routes for site access.

Team Member

The Co-operative Group
Inverness
11.2020 - 09.2023
  • Balancing the cash registers and calculating the deposit to prepare it for the bank to retrieve
  • Assessing customers needs and suggesting a solution to their problem
  • Balancing multiple online orders and customers in a restricted amount of time
  • Promoting customer memberships by informing customers at the till point about our benefits and rewards scheme
  • Managing large food deliveries by appropriately sorting and storing perishable goods within a restricted time scale
  • Keeping track of multiple legal documents, throughout the day

Warehouse Assistant

Tesco PLC
03.2020 - 11.2020
  • Packing food and drink orders keeping produce in the correct temperature zone then making sure the complete order comes together for collection or delivery
  • Picking fresh and frozen produce for customers using my initiative to select suitable alternative products where necessary to ensure customer satisfaction

Marshall

Marshall Inverness Kart Raceway
Inverness
11.2018 - 02.2020
  • Responsible for maintaining karts to ensure they are safe for use
  • Building rapport and teaching people to operate karts in a safe manner
  • Being vigilant watching the customers while on the track reacting to any incidents
  • Coordinating groups to ensure customers do not need to wait longer than necessary
  • Track maintenance checking for defects and hazards
  • Taking bookings and managing card and cash payments

Education

National 3 Woodwork, National 3 Blacksmithing, National 3 English, National 3 Math

Millburn Academy
Inverness, HLD

Skills

  • Health & Safety Awareness
  • Excellent Customer Service
  • Strong Interpersonal Skills
  • Consistent Work History
  • Team Player
  • Working Under Pressure
  • Trustworthy
  • Punctual
  • Optimistic Nature
  • DIY Mechanical Maintenance

Timeline

Customer Advisor

Scotvapes
03.2024 - 04.2025

Telecommunications Engineer

Kelly Communications
09.2023 - 03.2024

Team Member

The Co-operative Group
11.2020 - 09.2023

Warehouse Assistant

Tesco PLC
03.2020 - 11.2020

Marshall

Marshall Inverness Kart Raceway
11.2018 - 02.2020

National 3 Woodwork, National 3 Blacksmithing, National 3 English, National 3 Math

Millburn Academy

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Cian Murray