I am a motivated and dependable individual with hands-on experience in customer service and event coordination. I am eager to apply my skills in a dynamic customer-facing role, bringing a passion for learning and helping others. With a proven ability to manage time efficiently, handle customer interactions, and maintain high standards of service, I thrive in fast-paced environments. Driven by a desire to make a positive impact, I am committed to delivering smooth, respectful, and memorable experiences that ensure customer satisfaction.
Work history
Waiter
Bekash Tandoori
70 Victoria Rd, Romford RM1 2LA
11.2024 - Current
Greeted and seated up to 50 guests per shift, ensuring welcoming and efficient service.
Delivered accurate orders promptly; maintained average order-to-delivery time under 10 minutes.
Recommended menu items and upsold specials, contributing to a 15% increase in average check size.
Maintained table cleanliness and proactive service, improving guest satisfaction scores.
Resolved customer complaints swiftly, increasing return visits and positive reviews.
Upheld hygiene and food safety standards, passing all internal audits with 100% compliance.
Processed payments accurately and supported teammates during peak hours to optimize workflow.
Ramadan Iftar Steward
East London Mosque
82-92 Whitechapel Rd, London E1 1JQ, London Borough of Tower Hamlets
02.2025 - 02.2025
Collaborated in a 10-person team with rotating leadership to coordinate iftar service for 800–900 attendees.
Managed preparation: arranged food tables, water drums, and dining essentials.
Oversaw service operations: directed guests, served meals, refilled water, assisted elderly and less-abled individuals.
Supervised clean-up: ensured waste separation, equipment storage, and hall cleanliness.
Maintained organized workflow, delivering smooth, respectful dining experience for all participants.
Education
Secondary School -
Mayfield
London
01.2019 - 1 2024
Skills
Customer Service: Friendly, efficient, and responsive to guest needs
Teamwork: Reliable team player with leadership experience
Time Management: Handles tasks quickly and meets tight deadlines
Problem Solving: Resolves issues calmly and effectively
Organisation: Keeps workflows smooth and events well-coordinated
Hygiene & Safety: Maintains high food safety and cleanliness standards
Senior Transition Deployment Manager at Foreign, Commonwealth and Development OfficeSenior Transition Deployment Manager at Foreign, Commonwealth and Development Office