Dedicated hospitality professional with extensive expertise in customer service and high-volume dining environments. Demonstrates strong skills in restaurant software utilisation, POS systems, and cash handling, ensuring efficient order processing and payment transactions. Known for a friendly disposition and patient nature, adept at building guest rapport and providing tailored meal recommendations. Proficient in stock inventory control and regulatory compliance, with a deep understanding of special dietary requirements. Committed to enhancing the dining experience through exceptional product knowledge, including food and beverage pairing, strong wine knowledge, and spirits expertise.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.