Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Completing the Munros
Timeline
Generic

Graeme Beveridge

Nairn,Highland

Summary

Enthusiastic Retail Manager with 5 years of experience. Secures team success through hard work, attention to detail and excellent organisation. Flexible individual with high level of professionalism, patience and productivity. Self-driven and motivated to go the extra mile to serve and assist my team. Proven track record of achieving budgets and KPIs.


Co-Founder of The Hipflask Hiking Club, a whisky club born out of the desire to learn about and share experiences with both our national spirit, and our beautiful mountains. This has led to organising events ranging from hikes, distillery tours and tastings.


Overview

15
15
years of professional experience
2023
2023
years of post-secondary education

Work history

Retail Manager

Tiso
Inverness, Highland
11.2018 - Current


  • Gained excellent product knowledge through diligent research, leading to better sales performance.
  • Ensured smooth running of daily operations with efficient resource allocation.
  • Using initiative whenever day-to-day problem solving was required
  • Maintained health and safety standards to ensure safe shopping environment for staff and customers.
  • Developed strong relationships with Head Office and Warehouse Teams, resulting in improved product availability. Managed stock profile to tailor the individual store needs at a local level, whilst also monitoring success at other locations.
  • Handled customer complaints effectively to maintain high levels of customer satisfaction.
  • Optimised merchandise display, contributing to an excellent standard of store aesthetics and shopper engagement levels.
  • Oversaw and improved team performance through regular coaching, feedback, appraisals and fostering culture of continuous improvement, building a successful customer-focused team of 25.

Deputy Manager

Tiso
Glasgow, Glasgow City
01.2010 - 11.2018
  • Implemented effective staff training programmes for improved performance.
  • Boosted team morale through effective communication and feedback.
  • Managed daily operations for smooth running of the store.
  • Collaborated with the manager to achieve organisational goals.
  • Supervised team members for optimal task completion.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Monitored health and safety measures for guaranteed compliance.

Education

Culloden Academy
Culloden, Highland

Skills

  • Stock management
  • Team Leadership
  • Staff development
  • Performance monitoring
  • Complaint handling
  • Good communicator
  • Self motivated

Affiliations

  • Hillwalking and wild camping
  • Fishing
  • Whisky

Completing the Munros

Have been driven in my goal to complete all 282 of the Scottish Munros, and currently have just 6 left to finish.

Timeline

Retail Manager

Tiso
11.2018 - Current

Deputy Manager

Tiso
01.2010 - 11.2018

Culloden Academy

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Graeme Beveridge