Alexandra-Elena Diaconeasa

Work history

SV London Limited t/a Cards Galore

London

10.2021 - 03.2024

Trained staff members, leading by example to consistently elevate store standards.
Improved team performance through regular coaching and feedback, fostering culture of continuous improvement.
Performed various store operations including opening and closing procedures, product display management and budget control.
Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
Monitored stock levels and wrote timely order supply requests to replenish merchandise.
Kept business in compliance with internal controls, industry regulations and health and safety requirements.
Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.

Sweet Venture Limited t/a Cards Galore

London

04.2020 - 10.2021

Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Operated cash registers with accuracy and processed cash and card transactions.
Assisted customers in locating specific items to boost satisfaction.
Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Followed company procedures and guidelines for smooth retail operations.
Maintained knowledge of products and features to provide recommendations to customers.
Engaged customers to enhance in-store experience and provide outstanding customer service.

Sweet Venture Limited t/a Cards Galore

London

01.2018 - 03.2020

Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Operated cash registers with accuracy and processed cash and card transactions.
Maintained knowledge of products and features to provide recommendations to customers.
Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Worked energetically to maintain efficient operations during peak trading hours.

Daspro Pro Consulting

Ramnicu Valcea, Romania

08.2013 - 10.2017

Assisted with preparation of presentation drawings and materials for client review.
Produced detailed architectural drawings and sketches, using AutoCAD Arhitectural
Prepared project sketches, structural drawings and specifications integrating complex structural, mechanical and aesthetic elements in final designs.
Put together project documents and reports.
Created, printed and modified drawings using AutoCAD and Revit.
Redesigned existing building structures to incorporate new features and structural elements matching clients' changing needs.
Prepared documentation for regulatory approvals in alignment with project timelines.
Established architectural vision and concepts in line with client needs.
Guaranteed client satisfaction, conducting site inspections to verify progress according to project timelines.
Completed site measurements and gathered requirements to facilitate accurate design.