Simon Abdy
Scarborough,North Yorkshire
Summary
Bringing a strong background in retail management and proven leadership skills, an enthusiasm is shown for utilizing these strengths to contribute effectively to the organization’s goals. The alignment with the mission to advance customer satisfaction and operational excellence is apparent. Focused on driving sales growth and fostering a dynamic team environment, a commitment to adding value through innovative retail strategies is evident. Committed to driving sales growth and operational efficiency while fostering a collaborative team environment.
Overview
23
23
years of professional experience
28
28
years of post-secondary education
1
1
Certification
Work History
Retail Manager
Card and Candy Corner Ltd
Scarborough, North Yorkshire
09.2011 - 11.2024
- Managed inventory for smoother operations.
- Gained excellent product knowledge through diligent research, leading to better sales performance.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Boosted overall store productivity with careful personnel management and motivation techniques.
- Understood what drives overall business success and prioritised and delivered quality results.
- Implemented loss prevention strategies for reducing shrinkage levels in the store.
- Reduced operational costs by 12% through optimizing staff scheduling and vendor negotiations.
- Achieved a 33% reduction in energy costs by implementing an energy efficiency plan.
- Followed industry trends and set pricing strategies to maximise business returns.
- Implemented innovative visual merchandising techniques which led to increased shopper interest.
- Monitored competitors closely, enabling strategic pricing decisions and marketing efforts.
- Performed various store operations including opening and closing procedures, product display management and budget control.
- Analysed sales figures, identifying areas to improve and implementing remedial action.
- Developed strong relationships with suppliers, resulting in improved product availability.
- Kept appropriate stock levels to match expected demand.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Bar Manager
Mitchells & Butlers
Leeds, West Yorkshire
06.2001 - 10.2010
- Ensured compliance with local licensing laws for smooth operation of the bar.
- Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.
- Streamlined bar operations by implementing efficient inventory management strategies.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Built loyal customer base by creating welcoming environment with top quality service.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
- Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
- Prepared rotas to achieve stable coverage while minimising payroll costs.
- Managed cash handling procedures, reducing discrepancies in the daily tally.
- Planned staff rotas to meet customer demand whilst remaining under budget.
Education
Higher National Diploma - Planning & Development Surveying
Northumbria University
Newcastle upon Tyne 09.1998 - 03.2022
A-Levels - Geography, Economics, General Studies
Hanson Sixth Form
Bradford 09.1996 - 05.1998
GCSEs - Marhs, English Language, English Literature, Double Science, Geography, History, French
Hanson Upper School
Bradford 09.1993 - 05.1996
Skills
- Store Management
- Effective communication
- Database management
- Market and competitor analysis
- Business development
- Stock management
- Staff rota management
- Conflict resolution capability
- Sales promotion implementation
- Inventory management
- Sales driven
- Loss prevention techniques
- Staff training and development
Affiliations
- Reading
- Running
- Golf
- Hiking
- Cinema
- Travel
Certification
Personal Licence Holder.
Certificate in Retail Management Competency
Timeline
Retail Manager
Card and Candy Corner Ltd
09.2011 - 11.2024
Bar Manager
Mitchells & Butlers
06.2001 - 10.2010
Higher National Diploma - Planning & Development Surveying
Northumbria University
09.1998 - 03.2022
A-Levels - Geography, Economics, General Studies
Hanson Sixth Form
09.1996 - 05.1998
GCSEs - Marhs, English Language, English Literature, Double Science, Geography, History, French
Hanson Upper School
09.1993 - 05.1996
Personal Licence Holder.
Certificate in Retail Management Competency
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