Fabrizio Melone
London,Marlow
Summary
Reliable and friendly hospitality professional with over 20 years of experience in restaurants, cafés and customer service environments. Strong team player, used to working in busy, high-volume venues, especially during weekends and peak times. Comfortable in front of house, table service, bar and coffee service, always focused on providing a positive experience for customers.
Overview
18
18
years of professional experience
Work history
Waiter bartender
Little Italy & Bar Italia Soho
London, Soho
2020.02 - Current
- Working in a high-volume, busy restaurant and café environment
- Front of house service and table service during peak times, especially weekends
- Bar and coffee service at Bar Italia, including espresso-based drinks
- Supporting the team where needed: floor, bar and service areas
- Delivering efficient and friendly customer service under pressure
- Strong team player, flexible and adaptable to daily operational needs.
Cabin crew member
British Airways
Heathrow , London
2014.06 - 2020.02
- Leading cabin crew teams and supporting inflight service
- Delivering high-quality customer service in a fast-paced environment
- Food and beverage service to customers
- Handling customer needs with professionalism and empathy
- Maintaining high service and presentation standards
- Supporting team members and ensuring smooth service delivery.
Bartender waiter
Chicagos
BISHOPS STORTFORD, Hertfordshire
2007.09 - 2014.06
- Supporting daily café operations in a busy customer-facing environment
- Supervising and supporting the team during service
- Delivering high standards of customer service
- Assisting with staff training and shift organisation
- Cash handling and basic daily reconciliation
- Supporting events and promotions within the café
Education
GCSEs - Languages
Venice University for languages/translation & Hospitality
Venice, Italy /2004 - /2016
Skills
- Team Player
- Waiter & Table Service
- Bartender & Bar Service
- Coffee & Espresso Preparation
- Front of House
- Customer Service Excellence
- High-Volume Environment
- Cash Handling & POS
- Multitasking
- Working Under Pressure
- Flexible & Adaptable
- Weekend & Peak Shifts
Languages
Italian
Native
English
Proficient
C2
Spanish
Proficient
C2
French
Advanced
C1
Timeline
Waiter bartender
Little Italy & Bar Italia Soho
2020.02 - Current
Cabin crew member
British Airways
2014.06 - 2020.02
Bartender waiter
Chicagos
2007.09 - 2014.06
GCSEs - Languages
Venice University for languages/translation & Hospitality
/2004 - /2016