Alice Bennett
Chipping Ongar,Essex
Summary
Reliable waitress with 2 years total of hospitality experience. Offers flexible shifts to meet team goals and peak trading times. Barista and cocktail bartending trained.
As well as this, I am a dependable teaching assistant with more than 2 years of experience working with children aged 3 to 7. Excited to apply passion for working with children to develop strong, independent individuals.
Overview
6
6
years of professional experience
Work History
Waiter Bartender
The Kings Head
Chipping Ongar, Essex
10.2021 - Current
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Refused drinks service to guests without appropriate proof of age.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
Teaching Assistant
Stagecoach Chelmsford
Chelmsford, Essex
09.2019 - Current
- Supervised students to maintain adherence with health and safety requirements, inside and outside classroom environments.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Prepared engaging, effective lessons to boost stimulation and encourage further interest In the performing arts industry.
- Helped teachers with lesson plan development, class preparation and student mentoring.
- Prepared positive, productive learning environments with engaging activities.
- Adhered to each child’s individual needs, wants and desires; an approachable role model.
Waitress
The Queens Head
Fyfield, Essex
11.2018 - 09.2019
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Facilitated smooth flow of service by effectively coordinating service with other wait staff, hosts and kitchen staff.
- Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.
Education
A-Levels - A-Levels
Becket Keys Church of England Free School
Brentwood08.2022
GCSEs - GCSEs
Becket Keys Church of England Free School
Brentwood08.2020
Skills
- Strong communication
- Courteous
- Organised and reliable
- Problem solving
- Outstanding customer service
- Verbal communication
- Enthusiastic communicator
- Hospitality expertise
- Student engagement
- Student supervision
- Experiential learning
- Team player
- Relationship building
- Classroom support
- Exemplary communicator
- Behaviour modelling
Timeline
Waiter Bartender
The Kings Head
10.2021 - Current
Teaching Assistant
Stagecoach Chelmsford
09.2019 - Current
Waitress
The Queens Head
11.2018 - 09.2019
A-Levels - A-Levels
Becket Keys Church of England Free School
GCSEs - GCSEs
Becket Keys Church of England Free School
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