
Experienced hospitality professional with extensive expertise in bar operations, customer service, and beverage preparation. Proficient in mixology techniques, beer drafting, wine serving, and crafting menu specials while adhering to hygiene standards and liquor laws. Skilled in handling customer complaints, anticipating needs, and ensuring safe alcohol services through identifying intoxication signs and recognising fake IDs. Adept at coordinating with waitstaff, managing reservations systems, and maintaining efficient bar equipment operation. Committed to delivering exceptional guest experiences through strong verbal communication, multitasking aptitude, and a deep understanding of dietary restrictions and allergen information. I am also very good with my hands and have passed a level 1 plumbing course and passed a level 2 plumbing course. I am also doing a level 3 plumbing course to expand my knowledge on plumbing. I am also bilingual in French and have lived in France since birth until I was 16 and moved to the UK due to family reasons. I speak, write, read and understand French perfectly due to having done my education in France. I am easy going and open to learning new trades and skills to expand my knowledge and be more productive. I am a hard worker and don't mind getting my hands dirty.