Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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William Potter

Cranfield,Bedfordshire

Summary

Self-motivated individual offering excellent skills in customer relations and upselling products and services. Engaging with ability to articulate and help customers make choices. Excellent issue resolution and customer service skills.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Waiter bartender

The Carrington Arms
Moulsoe, Milton Keynes
2023.05 - Current
  • Enhanced customer experience by providing excellent service and product knowledge.
  • Delivered high-quality service to customers, resulting in repeat business.
  • Demonstrated flexibility by covering various shifts as required.
  • Maintained professional demeanour during peak hours to ensure smooth operations.
  • Served food promptly, resulting in improved customer satisfaction.
  • Contributed towards team goals through effective collaboration with colleagues.
  • Implemented upselling techniques to enhance revenue generation for the establishment.
  • Catered special events professionally, enhancing the overall guest experience.
  • Resolved customer complaints efficiently, maintaining a positive dining atmosphere.
  • Took orders accurately whilst multitasking efficiently under pressure.

Contractor assistant

One Group Services
Cranfield, Central Bedfordshire
2023.12 - Current

I currently help work here as an when needed.

  • Maintained clean, safe work environment by following strict safety regulations.
  • Aided in onsite problem-solving, leading to smoother operation processes.
  • Conducted quality control checks regularly, maintaining high standards throughout each project phase.
  • Consistently met project goals, performing preparatory work to ensure optimal project outcome.

Education

A-Levels - Mathematics, Double BTEC Diploma in Business Level 3

Kimberly Sixth Form College
Stewartby
2023.09 -

GCSEs - Maths, English, English Literature, History, Geography, Business, Physics, Chemistry, Biology, Sport

Wootton Upper School
Wootton, Bedford
2020.09 - 2023.06

Skills

  • Team player
  • Communication Skills
  • Interpersonal Skills
  • Customer Service
  • Upselling
  • Organisational Skills
  • Strategic thinking
  • Time management
  • Problem solving
  • Adaptability
  • Leadership skills

Affiliations

  • Gym

Accomplishments

    Business ambassador at Kimberly Sixth Form College.

Certification

Full Driving licence.

Timeline

Contractor assistant

One Group Services
2023.12 - Current

A-Levels - Mathematics, Double BTEC Diploma in Business Level 3

Kimberly Sixth Form College
2023.09 -

Waiter bartender

The Carrington Arms
2023.05 - Current

GCSEs - Maths, English, English Literature, History, Geography, Business, Physics, Chemistry, Biology, Sport

Wootton Upper School
2020.09 - 2023.06
William Potter