Experienced in customer-focused roles with career centred around providing excellent service in fast-paced environments. With knowledge in food safety protocols and aptitude for creating comfortable and pleasant customer experiences. Brings skills in communication and consumer management to maintain composure in high-pressure situations and foster environment of calm and order.
Achieved high customer satisfaction through effective collaboration with crew members.
Maintained accuracy in customer orders while managing multiple tasks.
Demonstrated composure in high-pressure environments, addressing complaints promptly.
Coordinated with colleagues to optimise service delivery during busy periods.
Handled cash transactions with precision, ensuring balanced till at end of shift. Collaborated with kitchen staff, guaranteeing order accuracy and timely service. Enhanced team efficiency through training new waitstaff members. Maintained a clean, organised dining area for optimal customer experience.
Completed work experience at British Standards Institute
Virtual work experience schemes learning about the psychology of humans.
5th Placed finish in Hickstead Sunshine Tour in 2 events
Employee of the Month - McDonald's
Attending the gym and keeping fit
Dog walking
Learning cultures in new countries
Reading crime and psychological thrillers
Horse riding - including stable management