Eve Gavin
Leeds
Summary
I am a confident, adaptable and hardworking individual with experience of leadership. I am a strong communicator and team member. My experience as a Camp America counsellor, in a front of house role at Manchester United and in my current role in a busy pub, has developed my ability to work effectively in fast paced environments, lead and support others, provide excellent customer service and remain calm under pressure. I am organised, approachable and committed to creating positive experiences for both customers and colleagues.
Overview
4
4
years of professional experience
Work History
Bar Staff Member
Greeneking King - The Trevor Arms
Manchester
02.2024 - Current
- Served customers with a friendly demeanour, promptly taking orders and delivering beverages.
- Welcomed new customers at the bar, ensuring a warm and inviting atmosphere, answered initial questions and took drink orders.
- Processed payments efficiently, using cash registers and card payment systems accurately.
- Stocked and organised bar to ensure quick access and efficient service for customers.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Maintained cleanliness and hygiene in bar area, adhering to health and safety regulations.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
Camp Senior Counsellor
Camp America - Cloverleaf Ranch
San Rosa, USA
05.2026 - 08.2026
- Supervised children in a residential summer camp, ensuring their safety and enjoyment. in a residential summer camp environment, ensuring their safety, wellbeing and enjoyment.
- Supervised and supported fellow counsellors, ensuring safe and high-quality delivery of activities.
- Provided guidance and leadership to other counsellors, helping coordinate daily responsibilities , resolve issues and maintain a positive team environment.
- Managed daily routines while effectively resolving challenges in a busy, fast-paced environment.
- planned and led recreational activities, adapting sessions to suit different ages and abilities.
- encouraged the camp participants to be confident, independent and positive while acting as a responsible role model.
- Developed strong communication, teamwork and leadership skills while working as part of an international staff team.
Camp Counsellor
Camp America - Cloverleaf Ranch
Santa Rosa - USA
05.2025 - 08.2025
Camp Counsellor
Camp America - Cloverleaf Ranch
Santa Rosa - USA
05.2024 - 08.2024
Front of House Team Member
Manchester United Football Club
Manchester
08.2022 - 02.2024
- Provided a welcoming and professional front-of house service to guests, ensuring a high quality experience for customers.
- Coordinated guest seating, orders, and food service during busy periods and matchday events to enhance customer experience.
- Communicated effectively with customers and colleagues to resolve queries and ensure smooth service.
- Resolved customer requests and queries effectively while maintaining composure and professionalism.
- Upheld high standards of presentation, cleanliness, and service to ensure a welcoming atmosphere.
- Worked as part of a fast-paced team.
Education
Degree - Education
Leeds Beckett University
Leeds01-2029
Extended Certificate - Health & Social Care
Loreto Sixth Form College
Manchester01-2024
GCSEs -
Blessed Thomas Holford
Altrincham 01-2022
Skills
- Health and safety
- Customer service
- Activity planning
- Time management
- Team building
- Leadership
- Conflict resolution
- Communication
Timeline
Camp Senior Counsellor
Camp America - Cloverleaf Ranch
05.2026 - 08.2026
Camp Counsellor
Camp America - Cloverleaf Ranch
05.2025 - 08.2025
Camp Counsellor
Camp America - Cloverleaf Ranch
05.2024 - 08.2024
Bar Staff Member
Greeneking King - The Trevor Arms
02.2024 - Current
Front of House Team Member
Manchester United Football Club
08.2022 - 02.2024
Degree - Education
Leeds Beckett University
Extended Certificate - Health & Social Care
Loreto Sixth Form College
GCSEs -
Blessed Thomas Holford