Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Emoke Malvina Peter

Milton Keynes,Bachingamshaire

Summary

Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

11
11
years of professional experience

Work history

Store manager

Costa
Milton Keynes
2019.08 - Current
  • Handled cash transactions accurately, minimising financial discrepancies at the till.
  • Implemented promotional displays to increase product visibility and sales.
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Manage day-to-day store operations, ensuring smooth and efficient service.
  • Lead, train, and motivate team members to deliver high standards
  • Ensure excellent customer experience in line with brand expectations
  • Monitor sales performance and work towards targets
  • Handle stock control , ordering, and inventory management in WRS system.
  • Maintain health & safety and hygiene standards
  • Manage staff schedules, rotas, and payroll support using Dayforce system
  • Handle customer complaints professionally and effectively
  • Ensure compliance with company policies and procedures.
  • Increased sales and improved store performance.
  • Developed team members and improved staff retention.
  • Delivered excellent customer satisfaction results.
  • Reduced costs or waste through better stock control.

Warehouse operative

Bosh
Milton Keynes
2018.10 - 2020.02
  • Used conveyor systems to move heavy items across internal spaces.
  • Carried out stock control and maintained quality standards high for audits.
  • Operated lifting equipment to transport and store stock.
  • Received deliveries and helped to coordinate storage.
  • Stored products in appropriate storage areas to maximise space within warehouse.
  • Maintained and cleaned warehouse equipment following set procedures.
  • Performed tagging and labelling of warehouse inventory.

Warehouse operative

John Lewis
Milton Keynes
2018.05 - 2019.08
  • Performed general maintenance tasks around the warehouse, ensured a safe work environment.
  • Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
  • Sorted materials on warehouse racks and shelves.
  • packing orders accurately and efficiently

Warehouse operative

Tesco
Milton Keynes
2015.08 - 2018.10

Receiving, unloading, and checking incoming deliveries.

Picking and packing orders accurately and efficiently.

Loading and dispatching goods for delivery

Storing products in the correct locations

Operating warehouse equipment (e.g. pallet trucks, scanners).

Keeping the warehouse clean and organised.

Performing stock checks and inventory control.

Following health & safety procedures at all times.

Meeting productivity and performance targets.

Warehouse operative

River island
Milton Keynes
2014.11 - 2015.05

Picked and packed clothing items accurately to meet daily targets

Processed incoming deliveries and checked stock against documentation

Education

GCSEs - Mathematics

Wesselényi kellegium
Zilah
2014-09

Skills

  • Visual merchandising insight
  • Scheduling employees
  • Staff rota arrangement
  • Store layout planning
  • Operational optimisation
  • Cash handling
  • Financial reporting
  • Budget oversight
  • Employee motivation techniques
  • Brand Promotion
  • Profit and loss understanding
  • Staff mentoring
  • Product ordering
  • Sales Leadership
  • Health and Safety regulations
  • Stock control systems
  • POS system operation
  • Inventory forecasting techniques
  • Stock control systems understanding
  • Warehouse management system operation
  • Visual merchandising creativity
  • Store operations efficiency
  • Health and Safety Compliance
  • Customer Service
  • Team Leadership
  • Budget management

Languages

English
Intermediate
B1

Timeline

Store manager

Costa
2019.08 - Current

Warehouse operative

Bosh
2018.10 - 2020.02

Warehouse operative

John Lewis
2018.05 - 2019.08

Warehouse operative

Tesco
2015.08 - 2018.10

Warehouse operative

River island
2014.11 - 2015.05

GCSEs - Mathematics

Wesselényi kellegium
Emoke Malvina Peter