Emanya Nasir
Ely, Cambridgeshire
Summary
A challenging position as a teacher that requires creative resourceful team player with a proven ability to motivate students and create a stimulating classroom environment conductive to learning . Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
Customer Service Assistant
Spar Ely
Ely, Cambridgeshire
2020.08 - 2022.06
- Managed high-volume customer queries simultaneously through effective multitasking.
- Assisted customers with varying questions using product knowledge and service expertise.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Adhered strictly to policies and procedures for continued company compliance.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
Art & Craft Teacher
FROEBEL'S Education Centre
Karachi, Pakistan
2016.02 - 2018.04
- Mentored groups of 30 students annually, providing academic and pastoral support as appropriate.
- Mentored groups of [Number] students annually, providing academic and pastoral support as appropriate.
- Contributed to department and faculty meetings to continuously assess and improve internal practices.
- Organised seminars to share latest insights with professionals in field.
- Facilitated workshops, tutorials and seminars with opportunities to stimulate students' critical thinking and analysis.
- Supervised work undertaken on key projects related to students' advanced degrees.
Class Teacher
THE CITY SCHOOL
Karachi, Pakistan
2014.04 - 2016.01
- Assisting with the development of children's personal/ social and language abilities
- Supporting the development of children's basic skill, including physical coordination, speech and communication
- Sharing knowledge gain with other practitioner and parents
- Attending in-service trainings
- Ensuring the health and safety of children and staff is maintained during all activities, both inside and outside the class/ school
- Keeping up to date with changes in the curriculum and developments in best practices.
- Worked collaboratively with teaching assistants to offer children optimal care and education.
Education
Bachelor of Arts - Arts
P.E.C.E.H Collage of Arts
Karachi ,Pakistan 2011.05 - 2014.08
Intermediate - Business
Gulshan Commerce Collage
Karachi ,Pakistan 2009.02 - 2010.08
Skills
- Presentation Skills
- Communication Skills
- Arts & Craft
- Management & Team Building Skills
- Data entry
- Stock management
- Customer relations
- Payment processing
- Customer care
Additional Information
- REFERENECE: Will Be Furnished on Request.
Languages
English
Fluent
Timeline
Customer Service Assistant
Spar Ely
2020.08 - 2022.06
Art & Craft Teacher
FROEBEL'S Education Centre
2016.02 - 2018.04
Class Teacher
THE CITY SCHOOL
2014.04 - 2016.01
Bachelor of Arts - Arts
P.E.C.E.H Collage of Arts
2011.05 - 2014.08
Intermediate - Business
Gulshan Commerce Collage
2009.02 - 2010.08