Ella Sturdy
Worcester,Worcestershire
Summary
Firstly I am a reliable highly motivated, and organised individual with a flexible enthusiastic and positive approach.
Experienced in customer engagement and sales with focus on delivering tailored solutions to clients. Consistently achieve targets through strong communication skills and deep understanding of customer needs. Skilled in building lasting relationships to drive repeat business and enhance overall satisfaction.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Sales Advisor Seasonal
OFFICE Shoes
Worcester, Worcestershire
2025.11 - 2026.01
- Monitored and refreshed displays to attract customers.
- Maintained clean, organised retail environment to enhance shopping experience.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
- Suggested suitable products to customers for enhanced shopping experience.
- Educated customers on warranties and return policies for transparency.
- Delivered excellent customer service by addressing and resolving queries.
Sales Advisor
Superdrug-Worcester
Worcester
2024.05 - 2025.07
- Helping customers with their enquiries and also recommending new products to them.
- Monitoring the shelves and restocking when needed.
- Assisting customers on the makeup isle with the best products for them and for their skin type, and suggested suitable products to customers for enhanced shopping experience.
- Monitored and refreshed displays to attract customers.
- Maintained clean, organised retail environment to enhance shopping experience.
- Assisted in stock taking for accurate inventory management.
- Provided customers with price information and handled financial transactions.
Shop Assistant • Seasonal
JD Sports
2023.11 - 2024.01
- Maintaining a clean and organized store environment, contributing to a positive shopping experience.
- Collaborated effectively with team members during busy periods.
- Assisting customers in the selection and purchase of items.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Directed customers towards fitting rooms when needed for convenient try-on experience.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Assisted customers in finding desired items to enhance their shopping experience.
Education
GCSE - Mathematics, English Language, Art, History, Combined Science, Ethics and Philosophy
Nunnery Wood High School
2015.09 - 2020.06
BTEC - Childcare
Beauty Therapy NVQ Diploma - undefined
Skills
- Meeting sales goals
- Adaptive selling
- Responsive listening
- Results-Driven attitude
- Selling techniques
- Outstanding customer service and customer relations
- Knowledge in till operations
- Time efficiency
- Resilience under pressure
Timeline
Sales Advisor Seasonal
OFFICE Shoes
2025.11 - 2026.01
Sales Advisor
Superdrug-Worcester
2024.05 - 2025.07
Shop Assistant • Seasonal
JD Sports
2023.11 - 2024.01
GCSE - Mathematics, English Language, Art, History, Combined Science, Ethics and Philosophy
Nunnery Wood High School
2015.09 - 2020.06