Ella Jeffree
Chichester
Summary
Friendly and approachable, with strong communication skills and keen ability to assist customers and manage transactions efficiently. Demonstrates reliability ensures a smooth teamwork, and welcoming store environment. Ready to contribute positively and significantly in the role.
Overview
3
3
years of professional experience
Work history
Waitress assistant
Drifters
East Wittering, West Sussex
2024.02 - Current
- Handled cash register operations, ensuring accurate transactions.
- Participated in team training sessions, enhancing overall performance level.
- Maintained personal grooming and uniform presentation.
- Delivered prompt, efficient service to ensure customer satisfaction.
- Dealt efficiently with unexpected situations like food allergies or special requests.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
- Worked effectively under pressure during peak hours, ensuring timely services.
- Performed closing duties including cleaning and preparing tables for next day's service.
- Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
Waitress assistant
Bracklesham Bay Tea Rooms
Bracklesham Bay, West Sussex
2022.05 - 2023.12
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cooperated closely with other team members.
- Enhanced guest experience with a friendly and helpful attitude.
- Maintained high standards of customer service during peak times.
- Managed cash transactions accurately.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Followed health and hygiene standards when handling food and cleaning restaurants.
Education
NCFE Level 3 Public Services - Police
Chichester College
Chichester 2023.09 - 2024.06
BTEC Level 3 Uniformed services - Police
Chichester College
Chichester 2024.09 -
GCSEs - Maths,English,Science,Geography,Dance,Drama,Photography
Chichester High School
Chichester, West Sussex 2018.09 - 2023.06
Skills
- Cash handling
- Effective listening
- Stock control
- Positive attitude
- Customer Service
- Team Leadership
References
References available upon request.
Timeline
BTEC Level 3 Uniformed services - Police
Chichester College
2024.09 -
Waitress assistant
Drifters
2024.02 - Current
NCFE Level 3 Public Services - Police
Chichester College
2023.09 - 2024.06
Waitress assistant
Bracklesham Bay Tea Rooms
2022.05 - 2023.12
GCSEs - Maths,English,Science,Geography,Dance,Drama,Photography
Chichester High School
2018.09 - 2023.06