Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alysha Card

Swansea ,Swansea

Summary

Experienced hospitality professional with a strong background in table serving, bar cleaning and maintenance, and barista duties. Demonstrates exceptional skills in effective communication, cultural awareness, and patience under pressure. Adept at memorising orders, handling cash transactions, and tactful up-selling. Known for a positive attitude and the ability to listen attentively to customer needs. Career goal includes advancing within the hospitality industry while continuing to deliver outstanding service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress assistant

Leekes
Cross Hands, Carmarthenshire
01.2024 - 07.2025
  • Accurately took orders, making menu recommendations as appropriate.
  • Prepared tables for guests and reset tables between customers.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Maintained excellent level of service in busy and demanding restaurant environment.

Retail assistant

Sports Direct
Swansea, City and County of Swansea
05.2023 - 09.2023
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
  • Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
  • Went above and beyond by helping customers to locate stock, making bespoke orders where possible.

Barista

Starbucks Coffee
Llanelli, Carmarthenshire
10.2022 - 03.2023
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.

Education

GCSEs - Range of studies

Pontarddulais Comprehensive
Pontarddulais, City and County of Swansea
11.2021 - 05.2022

A-Levels - Range of studies

Gower College
Gorseinon, City and County of Swansea
09.2022 - 05.2024

Bachelor of Science - Criminology and Criminal Justice

Swansea University
Swansea
09.2024 -

Skills

  • Table serving
  • Bar cleaning and maintenance
  • Listening attentively
  • Cultural awareness
  • Effective communication
  • Patience under pressure
  • Memorising orders
  • Barista experience
  • Catering experience
  • Hot beverage making
  • Cash handling
  • Positive attitude
  • Tactful up-selling

Certification

I can drive and can travel to get to different locations if needed.

Timeline

Bachelor of Science - Criminology and Criminal Justice

Swansea University
09.2024 -

Waitress assistant

Leekes
01.2024 - 07.2025

Retail assistant

Sports Direct
05.2023 - 09.2023

Barista

Starbucks Coffee
10.2022 - 03.2023

A-Levels - Range of studies

Gower College
09.2022 - 05.2024

GCSEs - Range of studies

Pontarddulais Comprehensive
11.2021 - 05.2022

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Alysha Card