Summary
Overview
Work history
Education
Skills
Timeline
Hi, I’m

Ella Hollingworth

London,United Kingdom
Ella Hollingworth

Summary

Recent BA (Hons) Photojournalism and Documentary Photography graduate (2:1) with strong experience as an Assistant Bar Manager at Stonegate Group. Skilled at leading bar operations in fast-paced, high-pressure environments, delivering excellent customer service, and supporting smooth team coordination. Brings strong organisational abilities, adaptability, and a proactive approach, seeking to build on bar management experience and contribute to a dynamic hospitality team. Skilled bar management professional able to improve team performance and grow bar sales through top management skills and business acumen.

Overview

4
years of professional experience
38
years of post-secondary education

Work history

Stonegate Pubs
Cheltenham, Gloucestershire

Assistant bar manager
04.2024 - Current

Job overview

  • Delivered high-quality service during busy club nights and peak events, including New Year’s Eve.
  • Oversaw bar close-down operations, ensuring hygiene standards through deep-cleaning and stock rotation.
  • Managed cellar operations, retrieving stock, unloading deliveries, and maintaining inventory accuracy.
  • Operated key bar equipment, including post-mix systems and glass-wash machines, to ensure efficiency.
  • Handled cash transactions with precision, balancing tills and detecting counterfeit notes.
  • Supported VIP bottle service by preparing and delivering premium orders to enhance customer experience.
  • Drove event promotion through effective distribution of flyers and wristbands, boosting footfall significantly.
  • Successfully managed over 1,500 customers on New Year’s Eve while ensuring fast service alone.

PomVom
Chertsey, Surrey

Photography sales assistant
07.2023 - 10.2025

Job overview

  • Engaged with guests after major rides, promoting and upselling photography packages to maximise sales.
  • Assisted customers with purchases, providing clear product information and excellent service.
  • Handled end-of-day cashing up procedures accurately and maintained secure till operations.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Assisted an average of 200+ guests per day, delivering excellent customer service and maximising customer satisfaction.
  • Handled end-of-day cashing-up procedures with 100% accuracy, ensuring secure till operations and financial control.

Waitrose & Partners
Sunningdale, Windsor and Maidenhead

Shop floor assistant
11.2021 - 07.2023

Job overview

  • Delivered excellent customer service by resolving queries quickly and professionally.
  • Operated tills accurately during high-pressure periods, including busy Sunday rushes.
  • Managed stock rotation, checked inventory levels, and ordered new stock after warehouse reviews.
  • Operated store machinery, including cardboard/plastic baler and service lift, while ensuring safe working practices.
  • Collected and organised trolleys while maintaining smooth shop floor operations and supporting team efficiency.
  • Delivered excellent customer service by resolving queries quickly and professionally, assisting 50+ customers per shift during peak periods.
  • Operated tills accurately and efficiently, processing hundreds of transactions daily while maintaining minimal errors.

Education

University of Gloucestershire
Cheltenham

Bachelor of Arts from Photojournalism and Documentary Photography
09.2022 - 05.2025

Farnborough 6th Form
Farnborough, Hampshire

A-Levels from Psychology
09.2020 - 05.2022

Farnborough 6th Form
Farnborough, Hampshire

A-Levels from Graphic Design
09.2020 - 05.2022

Farnborough 6th Form
Farnborough, Hampshire

A-Levels from Photography
09.2020 - 05.2022

Kings International College
Camberely

GCSEs from Maths
09.2015 - 05.2020

Kings International College
Camberley, Surrey

GCSEs from English Language/Literature
09.2015 - 05.2020

Kings International College
Camberley, Surrey

GCSEs from Combined Science
09.2015 - 05.2020

Kings International College
Camberley, Surrey

GCSEs from History
09.2015 - 05.2020

Kings International College
Camberley, Surrey

GCSEs from Fine Art
09.2015 - 05.2020

Kings International College
Camberley, Surrey

GCSEs from I-Media
09.2017 - 05.2020

Kings International College
Camberley, Surrey

GCSEs from Religious Studies
09.2015 - 05.2020

Skills

  • Bar & Hospitality Management – Experienced in overseeing bar operations, stock control, cellar management, and VIP service
  • High-Volume Service – Skilled at working under pressure, serving 1,500 customers during peak events like New Year’s Eve and Cheltenham Race Week
  • Customer Service Excellence – Confident communicator with proven ability to engage with customers and resolve queries quickly and professionally
  • Cash Handling & Till Operations – Accurate in processing high transaction volumes and experienced in spotting counterfeit currency
  • Stock Control & Ordering – Skilled in stock rotation, restocking fridges, managing deliveries, and maintaining accurate inventory levels
  • Sales & Upselling – Achieved strong upselling results at Pomvom Thorpe Park by promoting photography packages and consistently meeting daily sales targets
  • Health & Safety Knowledge – Trained in food safety, fire safety, and licensing laws, ensuring compliance with legal and operational standards
  • Event & Promotions Experience – Supported club marketing by distributing flyers, wristbands, and driving attendance for PA nights and VIP events

Timeline

Assistant bar manager

Stonegate Pubs
04.2024 - Current

Photography sales assistant

PomVom
07.2023 - 10.2025

University of Gloucestershire

Bachelor of Arts from Photojournalism and Documentary Photography
09.2022 - 05.2025

Shop floor assistant

Waitrose & Partners
11.2021 - 07.2023

Farnborough 6th Form

A-Levels from Psychology
09.2020 - 05.2022

Farnborough 6th Form

A-Levels from Graphic Design
09.2020 - 05.2022

Farnborough 6th Form

A-Levels from Photography
09.2020 - 05.2022

Kings International College

GCSEs from I-Media
09.2017 - 05.2020

Kings International College

GCSEs from Maths
09.2015 - 05.2020

Kings International College

GCSEs from English Language/Literature
09.2015 - 05.2020

Kings International College

GCSEs from Combined Science
09.2015 - 05.2020

Kings International College

GCSEs from History
09.2015 - 05.2020

Kings International College

GCSEs from Fine Art
09.2015 - 05.2020

Kings International College

GCSEs from Religious Studies
09.2015 - 05.2020

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