Elise Kennedy
Dunfermline,Fife
Summary
Scottish 21 year old women am Outgoing and talkative Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings 3 years of fine dining experience.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
Work history
Front of house team member part time
Lorraine Bruce & Robbert Bruce
Inverness, Highland
02.2021 - 02.2023
- Ensured smooth operation of the front desk by managing reservations and walk-ins.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Facilitated positive dining experiences by providing excellent customer service.
- Adapted swiftly to changing situations for uninterrupted service quality.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Volunteer grey hound rescue shelter
Celia & Jimmy Fernie
Kinross, Perth and Kinross
04.2021 - 05.2021
- Assisted in daily care of dogs including feeding, grooming and walking.
- Maintained clean and safe environments for animals and visitors
- Helped socialise nervous or rescue dogs through gentle handling and play
- gave fresh water and food daily
Education
SVQ Level 3 -
Queen Anne High School
Dunfermline, Fife 08/2016 - 04/2021
Skills
- Forward planning
- Customer experience
- Gusset rapport
- Cleaning requirements
- Patience and tolerance
- Host and Hostess experience
- Excellent communication
- Active listening
- Technical equipment use
Affiliations
- long walks with my dog along the beach
- grabbing a coffee with friends
- yoga and gym
- doing makeup / Beauty
Collage forth valley falkirk
REIKI LEVEL 1 starting 26th of August 2025
Languages
English
Fluent
career goal
I am passionate about beauty and skincare and plan to take a certified makeup artistry course to develop professional skills in this field. I'm eager to gain experience and eventually work in the beauty industry.
Timeline
Volunteer grey hound rescue shelter
Celia & Jimmy Fernie
04.2021 - 05.2021
Front of house team member part time
Lorraine Bruce & Robbert Bruce
02.2021 - 02.2023
SVQ Level 3 -
Queen Anne High School
08/2016 - 04/2021
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