Summary
Overview
Work history
Education
Skills
Languages
GCSE's
Timeline
Generic

Sahara Osei-Mansfield

Darenth,Kent

Summary

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging adventures. Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Self-motivated individual offering excellent skills in guest relations and selling products and services. Excellent issue resolution and customer service skills.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Front of house team member

Pizza Hut
Darenth, Kent
11.2022 - Current
  • Elevated guest experiences by delivering tailored, personalised customer service.
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Operated POS systems effectively, accurately processing numerous customer bill payments.
  • Confidently managed customer requests by listening actively to concerns and providing positive solutions.
  • Collaborated across team to achieve productivity and efficiency.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Managed timing standards in food deliveries to minimise delays.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.

Education

GCSEs -

The Leigh Academy
Dartford
09.2018 - 06.2023

Skills

  • Good Communication
  • Passionate
  • Friendly
  • Creative
  • Organised
  • Professional
  • Motivated
  • Collaborative
  • Food Safety and Hygiene
  • Active listening
  • Queue management
  • Forward planning
  • Time management
  • Customer experience
  • Upbeat, outgoing and positive
  • Highly responsible and reliable

Languages

English
Native

GCSE's

English language - 7

English literature - 6

Maths - 3 (Retaking maths at North Kent College)

Science - 32

Ethics - 8

Business - 6

French - 5

Timeline

Front of house team member

Pizza Hut
11.2022 - Current

GCSEs -

The Leigh Academy
09.2018 - 06.2023

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Sahara Osei-Mansfield