Eleanor Watson
Aylesbury ,Bucks
Summary
Friendly and hard working individual with experience in fast paced environments. Known for strong organisation, clear communication and a positive approach to teamwork. Confident taking responsibility, supporting others and prioritising tasks to meet goals and deadlines. Adaptable, quick to learn, and committed to contributing to a productive and supportive workplace.
Overview
4
4
years of professional experience
Work history
Deputy manager
Cards Direct
Aylesbury, Buckinghamshire
06.2024 - Current
- Oversaw daily store and back office operations to ensure smooth and efficient running.
- Supervised staff and supported store management during absence.
- Managed staff training, development, and performance feedback.
- Analysed operational data to improve day to day business performance.
- Conducted audits and risk assessments to ensure regulatory compliance.
- Enforced company policies to maintain a safe and productive work environment.
- Handled customer complaints professionally, improving customer satisfaction levels.
- Organised product displays, enhancing store presentation and sales.
- Completed opening and closing procedures and represented the store at company meetings.
- Supported the full relocation of the store, working collaboratively with a large multi-store management team, adapting quickly to new processes and leadership styles.
Supervisor
Claire's Accessories
Aylesbury, Buckinghamshire
11.2023 - 06.2025
- Delegated tasks efficiently to maintain balanced workloads across shifts.
- Coordinated staffing schedules to ensure adequate cover during peak hours.
- Supported recruitment and training of new team members.
- Oversaw stock control and inventory to prevent any shortage or excess stock.
- Ensured compliance with safety, hygeine, and age restriction policies.
- Maintained a clean and sterile environment for piercing procedures.
- Assisted clients in selecting jewellery and providing piercing aftercare advice.
- Maintained appointment schedules and ensured client safety and comfort.
- Assisted with the opening and setup of an additional store, supporting a different team to ensure a smooth and timely launch.
Sales assistant
Claire's Accessories
Aylesbury, Buckinghamshire
07.2022 - 11.2023
- Handled cash and till operations accurately and efficiently.
- Delivered high quality customer service in a fast paced retail environment.
- Built strong relationships with regular customers to encourage repeat business.
- Managed stock replenishment, stock checks, and shelf presentation.
- assisted customers in locating products and understanding promotions.
- Worked calmly under pressure during peak trading periods.
- Supported loss prevention by reporting suspicious activity.
Education
Level 3 Extended Diploma - Creative practice: Art, Design and Communication
Berkshire college of agriculture
Maidenhead, Windsor and Maidenhead 2022 - 2024
GCSEs -
Lord Williams
Thame, Oxfordshire 2017 - 2022
Skills
- Time and task organisation
- Human resource procedures
- Data interpretation and reporting
- Team motivation
- Leadership skills
- Customer Service
- Attention to Detail
- Patience and concentration
Affiliations
- Outside of work, I enjoy reading, staying active through walking, traveling, and spending quality time with my family.
Timeline
Deputy manager
Cards Direct
06.2024 - Current
Supervisor
Claire's Accessories
11.2023 - 06.2025
Sales assistant
Claire's Accessories
07.2022 - 11.2023
Level 3 Extended Diploma - Creative practice: Art, Design and Communication
Berkshire college of agriculture
2022 - 2024
GCSEs -
Lord Williams
2017 - 2022