Duncan Cross
St Albans,England
Summary
Driven individual with proactive approach to tasks and responsibilities. Possesses strong communication and teamwork skills, coupled with adaptability and problem-solving abilities. Aims to contribute positively to organisational goals and foster collaborative work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Member of Staff
Old Albanians Sports
St Albans, Hertfordshire
2023.05 - Current
- Handled complaints with professionalism to retain clients.
- Served customers promptly and courteously for repeat business.
- Maintained a high standard of service during busy events on the bar and in the kitchen
- Provided high quality service weekly basis for the professional rugby team ‘Saracens’, involving preparing and serving multiple meals during the day.
- As apart of a team, ensured the facilities fulfilled all requirements under government guidelines and health and safety standards.
Event supervisor
Longtall Productions LTD
Peterborough , Bedfordshire
2022.05 - 2025.09
- Collaborated closely with marketing teams for impactful event promotion strategies.
- Managed supplier relationships to guarantee timely deliveries for events.
- Fostered a positive work environment within the team, enhancing overall productivity levels at events.
- Alongside a team of professionals, was relied upon to build and takedown market style food and drink festivals.
- Engaged in multiple problem solving tasks in different locations on a regular basis.
- Maintained high quality standards for serving soft and alcoholic beverages to the general public.
Crew trainer
McDonald’s LTD
St Albans, Hertfordshire
2020.05 - 2022.04
- Boosted morale within the team via motivational speaking at routine briefings.
- Fostered work ethics in trainees, leading to greater responsibility among crew members.
- Facilitated open communication channels to ensure smooth operation flow amongst team members.
- Maintained health and safety regulations with regular training updates to the crew.
- Streamlined operations via hands-on crew training exercises.
Volunteer
Ye Old Fighting Cocks
St Albans, Hertfordshire
2020.06 - 2020.08
- During the COVID-19 lockdown , I went out of my way to find productivity during a time where I was restricted. This being packing fruit and vegetables , soon becoming meats and dairy products also, into ‘care packages’ for vulnerable people and delivering them to their doorstep. All the while complying with government regulations of social distancing at the time.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Member of Staff
DJ Jungle
St Albans, Hertfordshire
2018.04 - 2019.05
- Followed company policies strictly, ensuring regulatory compliance.
- Collaborated well with team members for successful projects.
- Handled complaints with professionalism to retain clients.
- Resolved conflicts, ensuring harmonious work environment.
- Served customers promptly and courteously for repeat business.
Education
Bachelor of Science - Sports Development with Coaching
Sheffield Hallam University
Sheffield 11.2024
A-Levels - Politics, History and Sociology
Sandringham school
St Albans05.2020
GCSEs - Achieved 8 GCSE qualifications
St Columbas’ College
St Albans05.2018
Skills
- Resilience and composure
- Strong verbal communication
- Empathy and compassion
- Salesmanship
- Passion
- Extensive experience working in a team
- Optimism
Certification
- Level 1 and 2 Hatton Boxing Academy Coaching Badge
Hobbies
- Muay Thai training
- Hiking
- Cooking and Nutrition
- Fitness and Health
- Guitar
- Learning new skills
- Maintenance Skills
Timeline
Member of Staff
Old Albanians Sports
2023.05 - Current
Event supervisor
Longtall Productions LTD
2022.05 - 2025.09
Volunteer
Ye Old Fighting Cocks
2020.06 - 2020.08
Crew trainer
McDonald’s LTD
2020.05 - 2022.04
Member of Staff
DJ Jungle
2018.04 - 2019.05
Bachelor of Science - Sports Development with Coaching
Sheffield Hallam University
A-Levels - Politics, History and Sociology
Sandringham school
GCSEs - Achieved 8 GCSE qualifications
St Columbas’ College