Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Jordan Cartwright

Wallasey,Merseyside

Summary

Reliable and dedicated individual with strong communication and teamwork skills, coupled with proven ability to adapt and learn quickly in dynamic environments. Demonstrates proficiency in problem-solving and customer service, ensuring smooth and efficient operations. Ready to make meaningful impact.

Overview

18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Oven Fresh Staff Member

Morrisons
Wallasey, Merseyside
05.2024 - Current
  • Communicated effectively with colleagues to facilitate teamwork.
  • Delivered products on time by adhering to schedules closely.
  • Served customers promptly and courteously for repeat business.
  • Enhanced customer satisfaction by providing excellent service.
  • Followed company policies strictly, ensuring regulatory compliance.
  • Collaborated well with team members for successful projects.
  • Implemented safety procedures in compliance with regulations.
  • Trained new staff members, promoting skill development.
  • Assisted customers with queries, improving overall experience.

Kitchen/Bar Staff

Mecca Bingo
Wallasey, Merseyside
07.2022 - 05.2024
  • Assisted in training new staff, contributing to team efficiency.
  • Helped organise special events at the bar.
  • Checked identification to maintain legal compliance.
  • Maintained professional knowledge about various drink recipes and offerings.
  • Adhered to health and safety regulations strictly.
  • Kept records of tabs accurately, avoiding monetary discrepancies.
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.
  • Rotated stock regularly, reducing waste from expired products.
  • Restocked bar efficiently during busy periods.
  • Engaged in upselling techniques, boosting sales revenue.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Refused drinks service to guests without appropriate proof of age.

Kitchen Manager/Bar Staff

Duke of Wellington
Wallasey, Merseyside
01.2020 - 07.2022
  • Maintained cleanliness of kitchen area, meeting health and safety regulations consistently.
  • Developed a superb rapport with staff to encourage better teamwork and productivity.
  • Coordinated with suppliers for timely ingredient deliveries, avoiding shortages or interruptions in service.
  • Managed daily kitchen operations efficiently whilst maintaining high quality standards.
  • Identified necessary equipment repairs before breakdowns could disrupt service.
  • Streamlined meal preparation process to reduce guest wait times.
  • Adhered to budget constraints when ordering supplies, effectively managing expenses.
  • Conducted regular inventory checks for more accurate stock control.
  • Ensured food safety standards were met, preventing possible foodborne illnesses.
  • Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
  • Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
  • Reduced customer complaints by enforcing strict quality control procedures.
  • Monitored kitchen operations to spot and correct issues impacting team performance or quality.
  • Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
  • Was responsible for stock takes and cashing up at the end of the night.

Kitchen Leader

Wetherspoons
Wallasey, Merseyside
10.2014 - 01.2020
  • Implemented waste reduction strategies, leading to significant cost savings.
  • Led team of kitchen staff for improved workflow and efficiency.
  • Monitored food and supply inventory, ensuring adequate stock levels at all times.
  • Upheld highest levels of cleanliness throughout the kitchen area by enforcing stringent cleaning schedules.
  • Handled challenging situations under pressure whilst maintaining composure and professionalism.
  • Trained new staff members.

Team leader

McDonald's
Wallasey, Merseyside
03.2007 - 10.2014
  • Monitored daily operations whilst reducing operational cost significantly.
  • Fostered a high-performing environment to drive productivity and quality.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Devised actionable plans towards achieving set business objectives within deadlines.
  • Coordinated daily tasks, ensuring smooth workflow within the team.

Education

GCSEs -

Mosslands
Wallasey, Wirral
09.2003 - 08.2007

Skills

  • Strong verbal communication
  • Customer focus
  • Resilience and composure
  • Supply chain understanding
  • Goods receiving procedures
  • Flexible availability for shifts
  • Food hygiene training
  • Loss prevention strategies
  • Bookkeeping
  • HACCP
  • Strong communication
  • Customer service experience
  • Health and Safety Compliance
  • Team Leadership
  • Product knowledge

Affiliations

  • Football

Certification

Food Hygiene Level 2

References

References available upon request.

Timeline

Oven Fresh Staff Member

Morrisons
05.2024 - Current

Kitchen/Bar Staff

Mecca Bingo
07.2022 - 05.2024

Kitchen Manager/Bar Staff

Duke of Wellington
01.2020 - 07.2022

Kitchen Leader

Wetherspoons
10.2014 - 01.2020

Team leader

McDonald's
03.2007 - 10.2014

GCSEs -

Mosslands
09.2003 - 08.2007

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Jordan Cartwright