Eloise Cole
Durham,Durham
Summary
I am a reliable and dedicated employee with professional communication and team working skills, coupled with a proven ability to adapt and learn quickly, respond and deliver in busy environments. I demonstrate proficiency in problem-solving and customer service, contributing to smooth and efficient operations.
Overview
1
1
year of professional experience
Work history
Cafe and kiosk staff member
Broomhouse Farm Coffee shop
Durham, County Durham
2024.06 - Current
- Assist any customers with queries, improving their overall experience and serve customers promptly for repeat business.
- Communicate and collaborate effectively with colleagues to facilitate teamwork.
- Carry out deep cleaning processes throughout the workspace and public areas to maintain excellent hygiene levels.
- Independently manage ice-cream kiosk, serving customers, operating cash machine and providing customer satisfaction.
- Working with the chefs to deliver their outstanding food to customers quickly and presentably.
- Assisting the Baristas by delivering their beverages to happy customers.
- An integral member of the kitchen team, operating dishwasher equipment, ensuring hygiene is a priority and working quickly and efficiently during very busy periods.
Backstage crew (internship)
Northern Stage
Newcastle upon Tyne, Newcastle upon Tyne
2023.06 - 2023.07
- I thrived whilst working as a member of a team in challenging environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Displayed energy and enthusiasm in fast-paced and very creative environment.
- I shadowed permanent backstage crew members in their duties and responsibilities.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
GCSEs -
Durham Johnston School
Durham 2022.09 - 2024.08
A-Levels -
Durham Sixth form Centre
Durham 2024.09 -
Skills
- Resilience and composure
- Receive and act upon constructive criticism
- Understanding diversity
- Decision-Making aptitude
- Empathy and compassion
- Strong communication
- Effective prioritisation
- Team working
Reference
References available upon request.
Timeline
A-Levels -
Durham Sixth form Centre
2024.09 -
Cafe and kiosk staff member
Broomhouse Farm Coffee shop
2024.06 - Current
Backstage crew (internship)
Northern Stage
2023.06 - 2023.07
GCSEs -
Durham Johnston School
2022.09 - 2024.08