Denise Cardrick
Abingdon
Summary
A friendly and trustworthy individual who is both understanding and supportive within various roles. Strong communication and active listening skills enable me to achieve the best results within a team setting or alone.
Overview
47
47
years of professional experience
5
5
years of post-secondary education
Work history
Customer Service Assistant – Dot Com
Tesco
2014.09 - 2026.01
- Selecting best produce available for online customers making correct substitutions as required.
- Serving in-store customers maintaining excellent service at all times.
- Assisted in training of new staff members, ensuring consistency in service delivery.
Carer
Career Break
2014.05 - 2014.08
- Delivered exceptional daily care by assisting with personal tasks and activities.
- Offered companionship to mitigate feelings of loneliness.
- Responded swiftly to emergencies, ensuring safety and well-being.
Kids Unlimited
2013.09 - 2014.05
- Assisting chef in all aspects of running the kitchen.
- Quickly learned and applied new skills to daily tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Assistant
Frosts Garden Centres
2012.11 - 2013.09
- Advising customers on garden furniture and homeware products including aftersales.
- Prioritised tasks during busy periods for maximised productivity .
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
Customer Service Assistant
Dunelm Mill
2012.07 - 2012.10
- Assisting customers with their homeware purchases.
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
- Prioritised tasks during busy periods for maximised productivity .
- Managed time efficiently during peak hours to limit customer waiting periods.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
Unemployed
2012.01 - 2012.07
- Unemployed (Due to redundancy from former role)
Customer Service Advisor
Homestore&More
2010.08 - 2012.01
- Setting up of customer service area.
- Counting floats, cross checking till audit report against refunds for discrepancies and reporting findings to management..
- Assisted customers in product selection.
- Managed complex customer issues to successful resolution.
Cleaner
Abingdon PCC Christchurch
2008.02 - 2010.07
- Cleaning and maintaining all areas of local church to high standards.
- Kept communal areas tidy and well-organised for optimal functionality.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Secured premises at end of shift, ensuring safety of all areas.
Kitchen Assistant
Oxfordshire County Council
Didcot, Oxfordshire
2001.07 - 2008.02
- Supporting cook with the preparation and delivery of meals.
- Adhered to health and safety regulations with careful handling of food and equipment.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
- Stored ingredients properly, extending their freshness dates significantly.
Career Break
1988.07 - 2001.06
- Within this period I was a housewife and mother to my two children.
- Learned and applied new skills to daily tasks.
Account Manager
Estee Lauder Cosmetics
1986.05 - 1988.07
- Advise and sell cosmetics and skincare products.
- Promotional set up to maximise sales..
- Analyse sales data for identifying opportunities for growth.
Concession Manageress
Dolcis Shoes
1979.07 - 1986.04
- Conducted regular audits for financial accuracy and transparency.
- Established strong rapport with customers for repeat business opportunities.
- Implemented store policies, ensuring compliance from all staff members.
Education
GED - English, Maths, French And History
Matthew Arnold Comprehensive School
Oxford 1974.09 - 1979.07
Skills
- Full UK driving licence
- Reliable
- Strong time-management skills
- Conscientious approach
- Strong communication skills both written and verbal
- Excellent team player who also works well alone
Timeline
Customer Service Assistant – Dot Com
Tesco
2014.09 - 2026.01
Carer
Career Break
2014.05 - 2014.08
Kids Unlimited
2013.09 - 2014.05
Customer Service Assistant
Frosts Garden Centres
2012.11 - 2013.09
Customer Service Assistant
Dunelm Mill
2012.07 - 2012.10
Unemployed
2012.01 - 2012.07
Customer Service Advisor
Homestore&More
2010.08 - 2012.01
Cleaner
Abingdon PCC Christchurch
2008.02 - 2010.07
Kitchen Assistant
Oxfordshire County Council
2001.07 - 2008.02
Career Break
1988.07 - 2001.06
Account Manager
Estee Lauder Cosmetics
1986.05 - 1988.07
Concession Manageress
Dolcis Shoes
1979.07 - 1986.04
GED - English, Maths, French And History
Matthew Arnold Comprehensive School
1974.09 - 1979.07