Darcie Nugent
Oxford,Oxfordshire
Summary
Positive and proactive, well-suited for Customer Assistant role. Possesses strong communication and problem-solving skills, alongside natural ability to build rapport with customers. Committed to enhancing customer satisfaction and driving positive outcomes for business.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
2
2
years of professional experience
Work history
Customer assistant
Vue Cinema
Oxford, Oxfordshire
2023.04 - 2025.09
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Improved customer relations by promptly addressing queries and concerns.
- Stocked shelves regularly for easy access to products by customers.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Ensured health and safety regulations complied within work premises at all times.
- Assisted customers with product selection to ensure satisfaction.
- Increased sales through suggestive selling techniques.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Collaborated efficiently with team members to maintain smooth store operations.
- Operated till systems smoothly, streamlining check-out process for customers.
Education
Bachelor of Science - Pharmacology
University of East Anglia
Norwich 2025.09 -
A-Levels - Chemistry, Biology, Sociology
The Oxford Academy
Oxford, Oxfordshire 2023.09 - 2025.06
GCSEs - Maths, English Language, English Literature, Combined science, Sociology, P.E, History
The Oxford Academy
Oxford, Oxfordshire 2018.09 - 2023.06
Skills
- Patience and tolerance
- Customer satisfaction enhancement
- Restock procedures
- Ticketing system usage
- Up-Selling experience
- Sales persuasion
- Customer Service
- Product knowledge
Affiliations
- Reading
- Ballet
- Gym/fitness
- Formula 1
- Travelling
Accomplishments
Grade 1-7 and Intermediate certificates in ballet awarded by the Royal Academy of Dance
References
References available upon request.
Timeline
Bachelor of Science - Pharmacology
University of East Anglia
2025.09 -
A-Levels - Chemistry, Biology, Sociology
The Oxford Academy
2023.09 - 2025.06
Customer assistant
Vue Cinema
2023.04 - 2025.09
GCSEs - Maths, English Language, English Literature, Combined science, Sociology, P.E, History
The Oxford Academy
2018.09 - 2023.06