Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Claire Pascall

Kettering,Northamptonshire

Summary

Dedicated and hard-working professional with a strong foundation in retail sales expertise and customer service. Demonstrates excellent communication skills, patience, and tolerance, ensuring a polite and friendly interaction with customers. A well-organised multitasker and keen problem solver, adept at cash handling and possessing comprehensive product knowledge. Committed to contributing as a team player while continuously enhancing skills to achieve career growth in the retail industry.

Overview

35
35
years of professional experience

Work history

Customer assistant

Marks and Spencer plc
Rushden Lakes, Northamptonshire
08.2018 - 07.2023
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Handled cash transactions accurately, enhancing trust between business and clientele.
  • Assisted customers with product selection to ensure satisfaction.
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Provided excellent customer service to ensure repeat business.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.

Customer assistant

Marks and Spencer plc
Kettering, Northamptonshire
11.2016 - 08.2018
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Handled cash transactions accurately, enhancing trust between business and clientele.
  • Assisted customers with product selection to ensure satisfaction.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.

Painter and Decorator

Self employed
Ringstead, Northamptonshire
01.2008 - 05.2015

Assisted customers in assessing potential projects by discussing painting, papering, and design options.


Prepared quotes for work and sent them via email to customers.


Sourced all necessary materials for each job.


Arrived promptly each day.


Ensured work areas were adequately sheeted to maintain cleanliness and safety standards.


Maintained an efficient and tidy working environment, minimising disruption to clients.


Completed daily clean-up at the end of each workday.


Delivered contracted tasks within agreed timelines to a high-quality standard.


Painter and decorator

Colourwise
Higham Ferrers, Northamptonshire
09.2001 - 12.2007

Assisted on a variety of of decorating jobs both commercial and private.

General assistant

Raunds Co-operative Society Ltd
Raunds, Northamptonshire
09.2000 - 08.2001

Assisted with morning deliveries and arranged fresh produce in refrigerator.


Supported stock levels of fresh fruit and vegetables on shop floor.


Recorded quantities of fresh produce for daily orders.


Helped other departments by restocking shelves and fridges as required.


Operated tills to provide efficient service at checkout for customers.




Wardrobe mistress

Self employed
London
09.1988 - 04.1996

Assisted various theatre companies with costume making and fabric purchasing.


Supported costume hire and maintenance activities during productions.

  • Helped maintain costumes while on tour and trained dressers at each venue.

Education

NVQ Level 2 - Painting and decorating

Tresham Institute
Wellingborough, Northamptonshire
09/2002 - 07/2004

Higher National Diploma - Theatre production and design

Croydon College
Croydon
09/1985 - 06/1988

Art Foundation - Art

Nene college
Northampton, Northamptonshire
09/1983 - 06/1984

A-Levels - Art, RE, English Literature

southfield school for girls
Kettering, Northamptonshire
09/1981 - 07/1983

O levels - Art, English Language, English Literature, RE, history, biology, chemistry, mathematics & German.

Southfield school for girls
Kettering, Northamptonshire
09/1978 - 07/1982

Skills

  • Communication excellence
  • Patience and tolerance
  • Team player
  • Cash handling
  • Customer Service
  • Product knowledge
  • Well-organised multitasker
  • Hard-working
  • Keen problem solver
  • Retail sales expertise
  • Polite and friendly

Affiliations

  • Art, writing, illustrating. Yoga, Pilates, walking. Gardening, beekeeping.

Timeline

Customer assistant

Marks and Spencer plc
08.2018 - 07.2023

Customer assistant

Marks and Spencer plc
11.2016 - 08.2018

Painter and Decorator

Self employed
01.2008 - 05.2015

Painter and decorator

Colourwise
09.2001 - 12.2007

General assistant

Raunds Co-operative Society Ltd
09.2000 - 08.2001

Wardrobe mistress

Self employed
09.1988 - 04.1996

NVQ Level 2 - Painting and decorating

Tresham Institute
09/2002 - 07/2004

Higher National Diploma - Theatre production and design

Croydon College
09/1985 - 06/1988

Art Foundation - Art

Nene college
09/1983 - 06/1984

A-Levels - Art, RE, English Literature

southfield school for girls
09/1981 - 07/1983

O levels - Art, English Language, English Literature, RE, history, biology, chemistry, mathematics & German.

Southfield school for girls
09/1978 - 07/1982
Claire Pascall