Daisy Paddock
Borth,Ceredigion
Summary
Organised and independent professional with strong time management and communication skills. Demonstrates ability to prioritise tasks effectively and enjoys learning new skills. Works collaboratively in teams while also thriving in independent roles. Friendly and approachable, with a passion for customer interaction.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work history
Front of house team member
The Acorn
Borth, Ceredigion
06.2023 - Current
- Maintained high standards of customer service during peak times.
- Enhanced guest experience with a friendly and helpful attitude.
- Checked guest satisfaction regularly, addressing any issues promptly.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Ensured smooth operation of the front desk by managing reservations and walk-ins.
- Adapted swiftly to changing situations for uninterrupted service quality.
- Coordinated seating arrangements for efficient restaurant management.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Managed cash transactions accurately, ensuring accurate financial records.
Kitchen staff member/ front of house member
Oriel tir a mor
Borth, Ceredigion
03.2025 - 01.2026
- Delivered excellent customer service with understanding dietary requirements.
- Ensured smooth service with effective communication skills.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Maintained hygiene standards by thoroughly cleaning utensils and equipment.
- Improved kitchen flow by maintaining a clean and organised workspace.
- Streamlined kitchen operations by promptly completing essential tasks.
- Conducted inventory of supplies to prevent overstocking and reduce costs.
Education
GCSEs and AS - Mathematics, English language, Welsh, Welsh Bacc.
Penglais
Aberystwyth, Ceredigion 09.2021 - 05.2026
Skills
- Allergen compliance knowledge
- Special diet knowledge
- Cash handling
- Up-Selling practices
- Effective co-ordination
- Table cleaning
- Customer tactfulness
- Professional etiquette
- Welcoming demeanour
- Conflict resolution
- Patience and tolerance
- Welsh language
Accomplishments
Im currently working towards passing my driving test. Additionally, in September im furthering my education by attending a full time college course.
Affiliations
- i enjoy socialising with my friends and family. i enjoy giving my pets the best possible environment and care.
Languages
English
Native
Welsh
Upper intermediate
References
References available upon request.
Timeline
Kitchen staff member/ front of house member
Oriel tir a mor
03.2025 - 01.2026
Front of house team member
The Acorn
06.2023 - Current
GCSEs and AS - Mathematics, English language, Welsh, Welsh Bacc.
Penglais
09.2021 - 05.2026