Cynthia Aresa
Glasgow,Lanarkshire
Summary
Offering strong interpersonal and communication skills with experience in customer service and teamwork. Knowledgeable about maintaining positive attitude and delivering high-quality service in fast-paced environments. Ready to use and develop problem-solving, time management, and collaboration skills in upcoming Real Estate role.
Overview
5
5
years of professional experience
Work history
Crew member
Wingstop
Edinburgh, Midlothian
03.2025 - Current
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Implemented promotional strategies to attract more customers during off-peak hours.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Attended to customers with friendly and accurate service.
Crew member
McDonald's
Glasgow, Glasgow City
11.2023 - Current
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Attended to customers with friendly and accurate service.
- Prepared products following restaurant portion and presentation standards.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Executed daily operation procedures ensuring adherence to company's policies.
- Collaborated and offered support with extra tasks to meet team goals.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Greeted incoming customers, offered menu information and documented orders.
- Checked completed orders for accuracy, quality and presentation.
- Operated cash register to take payments and process orders.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
Baker and Cake Artist
CuteCakesByC
Glasgow, Glasgow
07.2020 - Current
- Demonstrated mastery over traditional baking techniques, gained loyal customer base.
- Maintained constant product availability and prepared accurate inventory and production reports for budgeting.
- Innovated new recipes for unique offerings, generated repeat business from customers.
- Monitored ovens, setting time and temperature controls to achieve optimum baking results.
- Followed set baking recipes to measure and mix ingredients to specifications and guarantee product consistency.
- Employed fondant and special decorating techniques to build creative cake designs.
- Demonstrated excellent time management and organisational skills.
- Created special occasion cakes as per custom orders, added value to celebrations.
- Ran social media pages to promote and advertise our work and attract more costumers.
Real Estate Intern
Savills
Edinburgh, Midlothian
04.2025 - 04.2025
- Worked with the residential and Development team
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Assisted to property viewings
- Worked with software such as excel, Athena etc
- Created property data
Real Estate office assistant
GSPC Sales and Lettings
Glasgow, Glasgow
08.2023 - 09.2024
- Executed daily tasks with precision and efficiency
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Monitored and updated inventories, check-outs and databases
- Monitored tenancy agreements and tenant documentation
- Managed phone calls and resolved tenant issues
- Booked viewings.
- Updated properties on websites like Rightmove, Zoopla and Onthemarket.
- Calculated property deposits, filled in tenancy forms.
- Key handling, for drop offs and pickups.
- File handling for archives etc.
- Proof read lease agreements.
Construction Site Cleaner
MDTraumaClean
Glasgow, Glasgow
06.2023 - 08.2023
- Followed health and safety guidelines to properly and thoroughly carry out cleaning procedures.
- Correctly used colour-coded equipment.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Deep cleaned carpets using steam cleaner.
- Promoted a healthy work environment with regular dusting and vacuuming tasks.
- Spot cleaned and sanitised high-touch areas.
- Dusted countertops, ceilings and furniture for pristine environment.
- Wiped down surfaces to eliminate dust buildup.
- Achieved cleaner working conditions with weekly deep-cleaning tasks.
- Cleaned windows for improved natural light in the workspace.
- Wiped down fixtures to remove built-up dust and maintain appearance.
- Worked quickly to complete cleaning within allotted timeframes.
Waitress
Pitch 56 American Diner
Glasgow, Glasgow
01.2022 - 03.2023
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Advised on food and drink choices based on customer preferences.
- Greeted and escorted guests to tables.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Education
Bachelor of Science - Real Estate Surveying
Edinburgh Napier University
Edinburgh 09.2024 -
A-Levels - English
St Andrews RC Secondary School
Glasgow 08.2023 - 05.2024
A-Levels - Maths
St Andrews RC Secondary School
Glasgow 08.2023 - 05.2024
A-Levels - Spanish
St Andrews RC Secondary School
Glasgow 08.2022 - 05.2023
Skills
- Fast-Paced work adaptability
- Good physical stamina
- Real estate software proficiency
- Real estate terminology familiarity
- Creative
- problem Solving
- Professionalism
- Computing skills and Knowledge
- Attention to Detail
Languages
Yoruba
Fluent
Spanish
Intermediate
Timeline
Real Estate Intern
Savills
04.2025 - 04.2025
Crew member
Wingstop
03.2025 - Current
Bachelor of Science - Real Estate Surveying
Edinburgh Napier University
09.2024 -
Crew member
McDonald's
11.2023 - Current
Real Estate office assistant
GSPC Sales and Lettings
08.2023 - 09.2024
A-Levels - English
St Andrews RC Secondary School
08.2023 - 05.2024
A-Levels - Maths
St Andrews RC Secondary School
08.2023 - 05.2024
Construction Site Cleaner
MDTraumaClean
06.2023 - 08.2023
A-Levels - Spanish
St Andrews RC Secondary School
08.2022 - 05.2023
Waitress
Pitch 56 American Diner
01.2022 - 03.2023
Baker and Cake Artist
CuteCakesByC
07.2020 - Current
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