Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Cynthia Aresa

Glasgow,Lanarkshire

Summary


Offering strong interpersonal and communication skills with experience in customer service and teamwork. Knowledgeable about maintaining positive attitude and delivering high-quality service in fast-paced environments. Ready to use and develop problem-solving, time management, and collaboration skills in upcoming Real Estate role.

Overview

5
5
years of professional experience

Work history

Crew member

Wingstop
Edinburgh, Midlothian
03.2025 - Current
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Prepared food items according to the established recipes maintaining consistency of taste and presentation.
  • Implemented promotional strategies to attract more customers during off-peak hours.
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Attended to customers with friendly and accurate service.

Crew member

McDonald's
Glasgow, Glasgow City
11.2023 - Current
  • Adhered to strict hygiene practices while handling food ensuring safety at all times.
  • Offered menu recommendations based on customer preferences improving their dining experience.
  • Attended to customers with friendly and accurate service.
  • Prepared products following restaurant portion and presentation standards.
  • Facilitated smooth flow of customers by effectively managing queues during rush hours.
  • Executed daily operation procedures ensuring adherence to company's policies.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Greeted incoming customers, offered menu information and documented orders.
  • Checked completed orders for accuracy, quality and presentation.
  • Operated cash register to take payments and process orders.
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.

Baker and Cake Artist

CuteCakesByC
Glasgow, Glasgow
07.2020 - Current
  • Demonstrated mastery over traditional baking techniques, gained loyal customer base.
  • Maintained constant product availability and prepared accurate inventory and production reports for budgeting.
  • Innovated new recipes for unique offerings, generated repeat business from customers.
  • Monitored ovens, setting time and temperature controls to achieve optimum baking results.
  • Followed set baking recipes to measure and mix ingredients to specifications and guarantee product consistency.
  • Employed fondant and special decorating techniques to build creative cake designs.
  • Demonstrated excellent time management and organisational skills.
  • Created special occasion cakes as per custom orders, added value to celebrations.
  • Ran social media pages to promote and advertise our work and attract more costumers.

Real Estate Intern

Savills
Edinburgh, Midlothian
04.2025 - 04.2025
  • Worked with the residential and Development team
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Assisted to property viewings
  • Worked with software such as excel, Athena etc
  • Created property data

Real Estate office assistant

GSPC Sales and Lettings
Glasgow, Glasgow
08.2023 - 09.2024
  • Executed daily tasks with precision and efficiency
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Monitored and updated inventories, check-outs and databases
  • Monitored tenancy agreements and tenant documentation
  • Managed phone calls and resolved tenant issues
  • Booked viewings.
  • Updated properties on websites like Rightmove, Zoopla and Onthemarket.
  • Calculated property deposits, filled in tenancy forms.
  • Key handling, for drop offs and pickups.
  • File handling for archives etc.
  • Proof read lease agreements.

Construction Site Cleaner

MDTraumaClean
Glasgow, Glasgow
06.2023 - 08.2023
  • Followed health and safety guidelines to properly and thoroughly carry out cleaning procedures.
  • Correctly used colour-coded equipment.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Deep cleaned carpets using steam cleaner.
  • Promoted a healthy work environment with regular dusting and vacuuming tasks.
  • Spot cleaned and sanitised high-touch areas.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Wiped down surfaces to eliminate dust buildup.
  • Achieved cleaner working conditions with weekly deep-cleaning tasks.
  • Cleaned windows for improved natural light in the workspace.
  • Wiped down fixtures to remove built-up dust and maintain appearance.
  • Worked quickly to complete cleaning within allotted timeframes.

Waitress

Pitch 56 American Diner
Glasgow, Glasgow
01.2022 - 03.2023
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.
  • Advised on food and drink choices based on customer preferences.
  • Greeted and escorted guests to tables.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
  • Handled cash transactions accurately, ensured balanced till at end of shift.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Ordered and stocked beverage supplies, maintained availability of popular drinks.
  • Memorised complete menu and offered guests knowledgeable suggestions.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

Education

Bachelor of Science - Real Estate Surveying

Edinburgh Napier University
Edinburgh
09.2024 -

A-Levels - English

St Andrews RC Secondary School
Glasgow
08.2023 - 05.2024

A-Levels - Maths

St Andrews RC Secondary School
Glasgow
08.2023 - 05.2024

A-Levels - Spanish

St Andrews RC Secondary School
Glasgow
08.2022 - 05.2023

Skills

  • Fast-Paced work adaptability
  • Good physical stamina
  • Real estate software proficiency
  • Real estate terminology familiarity
  • Creative
  • problem Solving
  • Professionalism
  • Computing skills and Knowledge
  • Attention to Detail

Languages

Yoruba
Fluent
Spanish
Intermediate

Timeline

Real Estate Intern

Savills
04.2025 - 04.2025

Crew member

Wingstop
03.2025 - Current

Bachelor of Science - Real Estate Surveying

Edinburgh Napier University
09.2024 -

Crew member

McDonald's
11.2023 - Current

Real Estate office assistant

GSPC Sales and Lettings
08.2023 - 09.2024

A-Levels - English

St Andrews RC Secondary School
08.2023 - 05.2024

A-Levels - Maths

St Andrews RC Secondary School
08.2023 - 05.2024

Construction Site Cleaner

MDTraumaClean
06.2023 - 08.2023

A-Levels - Spanish

St Andrews RC Secondary School
08.2022 - 05.2023

Waitress

Pitch 56 American Diner
01.2022 - 03.2023

Baker and Cake Artist

CuteCakesByC
07.2020 - Current
Cynthia Aresa