ABDULLAH ISHAQ
London
Summary
Experienced professional with a strong foundation in customer service and teamwork, excelling in multitasking and maintaining composure under pressure. Expertise in cash register operations and health and safety protocols, along with a solid understanding of security measures and surveillance systems. Focused on improving communication skills and embracing responsibility, with a goal to apply these strengths in a fast-paced workplace.
Overview
2
2
years of professional experience
4050
4050
years of post-secondary education
1
1
Certification
Work history
Security Door Supervisor
ISA Support services
2023.02 - 2025.06
- Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
- Checked doors, windows and gates for signs of unauthorised entry.
- Delivered excellent customer service, assisting guests with enquiries and directions for enhanced visitor experience.
- Inspected bags and personal belongings as part of security screening processes, respecting privacy norms.
- Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
- Maintained secure access control, monitoring visitors and completing scans to locate contraband items.
- Patrolled premises regularly, ensuring safety and security of guests and staff members.
- Used S.C.O.N.E. tactics to help prevent loss and reduce theft incidents. This involved observing suspicious behaviour, maintaining clear communication with team members, and intervening professionally when necessary while following company procedures. By staying alert, monitoring high-risk areas, and engaging with customers in a visible and approachable manner, I was able to deter potential shoplifting and ensure safe environment for both staff and customers.
Education
Bachelor's degree - Business, management and economics
University of Sussex
Falmer01.2028
A-levels - Mathematics, Biology, Chemistry
Pinner High School
London06.2024
Skills
- Customer Service
- Teamwork and collaboration
- Multitasking
- Quick learner
- Strong communication
- Cash register operation
- Health and Safety
- Responsibility acceptance
- Tactful communication
- Knowledge of security protocols
- Surveillance system proficiency
- Patience maintenance
Certification
- I hold an SIA Door Supervisor Licence, having successfully completed all the required training
- I hold an SIA CCTV Operator Licence, having completed the necessary training and certification.
Languages
English: C2 Proficient
German: C1 Advanced
Urdu: C1 Advanced
References
info@academy4security.uk, 02089802934, 1A4 For Security, Unit 301, London, E3 2SE, Address: 153-159 Bow road
Driving licence
Category B auto
Timeline
Security Door Supervisor
ISA Support services
2023.02 - 2025.06
Bachelor's degree - Business, management and economics
University of Sussex
A-levels - Mathematics, Biology, Chemistry
Pinner High School