Crisbond Gaspar
Summary
A driven young man, offering strong attention to detail and superior organisational skills. I work collaboratively with team members to meet goals and solve challenges with sound judgment and reasoned thinking. I am looking for full/part time work, as I've recently completed my Level 2 AAT Accounting Diploma, and I'm committed to learning new experiences.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Hospitality Team Member
Coople
London, City of Westminster
06.2022 - 12.2022
- Provided comprehensive information to guests at reception desk.
- Handled complaints and conflict with a diplomatic approach.
- Prepared drinks and food on time for customer satisfaction.
- Delivered first-class customer service for memorable guest experiences.
- Reacted quickly to changing customer needs and shift priorities.
Hospitality Assistant
Micheal Whisher
London
11.2021 - 02.2022
- Operated fryers and ovens to deliver top quality food in a quick timeframes.
- Facilitated smooth running of kitchen areas by effectively stocking ingredients and preparing equipment.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Waiter
Sabeste Coffe Shop
Londonderry, Greenwich
03.2021 - 09.2021
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Education
Enter your degree - Level 2 AAT - Accounting
Conel College
London 09.2022 - 07.2023
GCSEs - English Language
Greig City Academy
London 04.2001 -
GCSEs - English literature
Greig City Academy
London 04.2001 -
GCSEs - Mathematics
Greig City Academy
London 04.2001 -
Skills
- Hospitality and events experience
- Accurate cash handling
- Administrative skills
- Upselling strategies
- Front-of-house operations
- Customer Service
- Problem-solving
- Leadership
Languages
English
Fluent
Portuguese
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
I find that the harder I work, the more luck I seem to have.
Thomas Jefferson
Timeline
Enter your degree - Level 2 AAT - Accounting
Conel College
09.2022 - 07.2023
Hospitality Team Member
Coople
06.2022 - 12.2022
Hospitality Assistant
Micheal Whisher
11.2021 - 02.2022
Waiter
Sabeste Coffe Shop
03.2021 - 09.2021
GCSEs - English Language
Greig City Academy
04.2001 -
GCSEs - English literature
Greig City Academy
04.2001 -
GCSEs - Mathematics
Greig City Academy
04.2001 -
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