Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Liza Bardy

Liza Bardy

Penrith,Cumbria

Summary

Personable individual with strong interpersonal skills and attention to detail. Possesses customer service expertise and team collaboration abilities, ensuring high-quality hospitality experiences. Committed to creating welcoming environments that enhance guest satisfaction and operational efficiency.

Friendly Hospitality Team Member known for delivering exceptional customer service and creating welcoming environments. Skilled at managing customer requests, resolving issues promptly, and ensuring satisfaction. Consistently contributed to team success by maintaining high standards of cleanliness and efficiency in all tasks.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work History

Hospitality Team Member

Tim Hortons
Penrith, Cumbria
10.2023 - 02.2024
  • Created warm, friendly atmosphere through positive guest interactions.
  • Delivered first-class customer service for memorable guest experiences.
  • Served food and beverages, going the extra mile to deliver personalised customer service.
  • Handled complaints and conflict with diplomatic approach.

Waitress and Bartender

Woodstone Pizza and Grill
Penrith, Cumbria
04.2023 - 10.2023
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained an excellent level of service in a busy and demanding restaurant environment.
  • Warmly greeted guests upon arrival to create a welcoming atmosphere.

Pot Washer and Waitress

The Agricultural Hotel
Penrith, Cumbria
08.2022 - 12.2022
  • Swept and mopped kitchen during and after shifts to maintain cleanliness.
  • Washed pots, pans and plates before and after use.
  • Collected, washed and sanitised dishes and cooking utensils.
  • Maintained dish washing equipment to high standards, enabling thorough, proper crockery cleaning.
  • Maintained clean and safe environment to adhere to sanitation and safety guidelines.
  • Covered flexible shifts to meet overall team goals.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

Lodge Cleaner

Flusco Wood Holiday Lodges
Penrith, Cumbria
08.2022 - 11.2022
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Worked quickly to complete cleaning within allotted time frames.
  • Emptied and cleaned trash cans following procedures.
  • Vacuumed carpeted areas and mopped hard floors.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Followed health and safety standards governing correct use of chemicals.

Education

Level 3 Performing Arts, Diploma - Performing Arts

Kendal College
Kendal
09.2022 - 06.2024

GCSEs -

Ullswater Comunity College
United Kingdom
09.2017 - 07.2022

Skills

  • Multitasking
  • Table clearing
  • Conflict management
  • Food hygiene standards
  • Stock rotation procedures
  • Hospitality and events experience
  • Coffee and tea brewing
  • Front-of-house operations
  • Reservations systems
  • Hospitality services

Affiliations

  • Acting, Singing and Dancing
  • Ice Skating
  • Drawing and Painting

Timeline

Hospitality Team Member

Tim Hortons
10.2023 - 02.2024

Waitress and Bartender

Woodstone Pizza and Grill
04.2023 - 10.2023

Level 3 Performing Arts, Diploma - Performing Arts

Kendal College
09.2022 - 06.2024

Pot Washer and Waitress

The Agricultural Hotel
08.2022 - 12.2022

Lodge Cleaner

Flusco Wood Holiday Lodges
08.2022 - 11.2022

GCSEs -

Ullswater Comunity College
09.2017 - 07.2022

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Liza Bardy