Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Wickham

Hayling Island,Hampshire

Summary

Enthusiastic and reliable individual with great time management and communication skills. Secures team success through hard work, attention to detail and excellent organisation. Eager to learn new aspects and workings of businesses in a timely fashion to ensure I bring only positive results. Detail-oriented [Job Title] with experience analysing sales data and managing budgets. Demonstrates talent for identifying and seizing business opportunities to drive sales. Seeking position to utilise skills and drive business growth and success.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Customer and Trading Manager

Sainsburys
Hayling Island, Hampshire
05.2023 - Current
  • Facilitated data-driven decision-making by means of dependable and punctual performance reporting.
  • Helped manage inventory movement in order to reduce backstock and enhance inventory procedures
  • Delegated tasks according to individual strengths to speed up project delivery.
  • Assumed responsibility of a team of store colleagues to ensure successful store performance.
  • Controlled in-season trading, striking balance between risk control and profit maximisation.
  • Completed cash office procedures to guarantee that profit and loss remained within budget
  • Avoided cash losses by identifying and resolving discrepancies in transactions.

Customer and Trading Assistant

Sainsburys
Hayling Island, Hampshire
07.2022 - 05.2024
  • Carried out stock control and maintained quality standards high for audits.
  • Listened closely to instructions, carrying out fast-paced effective working procedures to enhance business performance.
  • Multi-tasked to keep customer service levels at optimal capacity at peak times.
  • Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
  • Deep cleaned shop floor to uphold strong hygiene and presentation standards.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.

Business manager

Virdee's Ice Cream & Pizza Parlour
Hayling Island, Hampshire
04.2021 - 05.2022
  • Independently managed recruitment, employee motivation and training.
  • Directed product development efforts using industry-specific tools to increase sales and overall company productivity.
  • Created and modified both original and pre-existing menu and poster designs.
  • Web and social media management.
  • Maintained excellent food hygiene standards
  • Assisted with banking and finances within the business.

Server

Virdee's Ice Cream Parlour
Hayling Island, Hampshire
05.2018 - 03.2022
  • Achieved high levels of customer satisfaction by customising orders based on allergens and special dietary requirements.
  • Increased service efficiencies by teaching new hires scooping practices.
  • Facilitated smooth shop operations, performing daily opening and closing functions such as stock counting, cashing up, replenishing stocks.
  • Offered customer samples to support conversion and upselling opportunities.
  • Kept work areas immaculate to ensure high standards of hygiene and continuous satisfaction among customers.

Education

Bachelor of Science - Exercise and Fitness Management

University of Portsmouth
Portsmouth
09.2019 - 06.2022

Associate of Science - Sport and Business Management

HSDC
Hampshire
09.2017 - 05.2019

Skills

  • Communication skills
  • Time management
  • Marketing
  • Leadership
  • Motivation techniques

Timeline

Customer and Trading Manager

Sainsburys
05.2023 - Current

Customer and Trading Assistant

Sainsburys
07.2022 - 05.2024

Business manager

Virdee's Ice Cream & Pizza Parlour
04.2021 - 05.2022

Bachelor of Science - Exercise and Fitness Management

University of Portsmouth
09.2019 - 06.2022

Server

Virdee's Ice Cream Parlour
05.2018 - 03.2022

Associate of Science - Sport and Business Management

HSDC
09.2017 - 05.2019
Cody Wickham