Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic
HAJIR ALTAMEEMI

HAJIR ALTAMEEMI

CROYDON

Summary

A highly skilled professional with expertise in understanding businesses' KPIs, leadership, and management. Demonstrates strong customer service skills, effective telephone manner, and issue resolution capabilities. Proficient in first aid, PLH qualification, and inclusion practices. Adept at utilising I.T. skills and Microsoft Office to enhance productivity. Excellent communication skills combined with self-motivation drive successful outcomes in diverse environments.

Overview

4
4
years of professional experience

Work history

Customer Trading Manager

Sainsbury’s
10.2016 - 08.2019
  • Ensuring safe and legal regulations are met, relevant paperwork is complete and training records are up to date
  • The ability to treat every pound as my own and use my initiate on ways to raise sales
  • Coaching new store supervisors/ colleagues and giving constructive feedback
  • Organising rotas and ensuring a fair distribution of hours in line with the weekly targets
  • A conscientious colleague who is flexible to cover shifts, often working extra hours at short notice
  • HR duties, dealing with staff leave; maternity cover; recruitment processes, payroll
  • Confident to use and train colleagues on how to use all systems to log, check, locate and move stock both in and out of the store; to ensure the stock levels are in line with expectations
  • Managing cash and payment systems in accordance with company procedures and policies

Customer Assistant

Poundland
11.2015 - 10.2016
  • Providing great customer service
  • Supporting customers to select and purchase items
  • Responsible for processing cash and card payments
  • Highlighting exclusive offers and promotions to customers
  • Handling customer complaints in a professional and diplomatic way
  • Responsible for processing cash and card payments
  • Followed policies & procedures relating to cash & stock handling
  • Involved in stock control and management
  • Organised promotional events

Education

Health and Beauty - Level 2

Sutton District training

English - Level 3

ASTA College

Health and Beauty - Level 2

Sutton District training

Food Safety - Pass

Sainsbury’s

First Aid Training - Pass

Sainsbury’s

PLH License - Pass

Sainsbury’s

LEVEL-4 - BATH SPA UNIVERSITY

BUSINESS AND MANAGMENT
Croydon
06.2023 -

Skills

  • Understanding businesses KPI’s
  • Leadership
  • Management
  • First Aid
  • PLH Qualification
  • Inclusion
  • Customer service skills
  • Telephone manner
  • Issue resolution
  • Self-motivation
  • IT skills
  • Microsoft Office
  • Communication skills

Custom

  • Self-Learning
  • Health and wellbeing
  • Exercising

Timeline

LEVEL-4 - BATH SPA UNIVERSITY

BUSINESS AND MANAGMENT
06.2023 -

Customer Trading Manager

Sainsbury’s
10.2016 - 08.2019

Customer Assistant

Poundland
11.2015 - 10.2016

English - Level 3

ASTA College

Health and Beauty - Level 2

Sutton District training

Food Safety - Pass

Sainsbury’s

First Aid Training - Pass

Sainsbury’s

PLH License - Pass

Sainsbury’s

Health and Beauty - Level 2

Sutton District training

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HAJIR ALTAMEEMI