Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Ashwel Fernandes

Slough,Berkshire

Summary

Decisive Customer Trading Manager with experience achieving operational requirements in high-pressure shift leadership roles. Confident team player, skilled in engaging staff to exceed performance and time targets. Confident [Job Title] with experience in staff and resource management for productive trading operations. Plans shifts strategically to meet targets and deliver smooth handovers. Motivates teams through enthusiastic leadership to achieve KPIs. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Overview

4
4
years of professional experience

Work history

Customer trading manager

Sainsbury's Local
Putney, Wandsworth
09.2022 - Current
  • Toured sales floor regularly, assessing and improving daily operations.
  • Evaluated products to select mix meeting current customer demand.
  • Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
  • Ran promotions and events in line with company standards.
  • Assisted in recruiting, hiring and onboarding store staff.
  • Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.

Trading assistant

Sainsbury's Local
Putney, Wandsworth
01.2020 - 09.2022
  • Tagged products quickly and accurately with price tags and stickers.
  • Accepted card, cash and cheque payments in POS register system.
  • Maintained accurate records to track cash handling activities.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.

Education

GCSEs -

Langley College
Berkshire

Skills

  • Customer-focused
  • Inventory Management
  • Time management
  • Communication skills
  • Team building

Languages

English
Fluent
Hindi
Advanced
konkani
Native

Timeline

Customer trading manager

Sainsbury's Local
09.2022 - Current

Trading assistant

Sainsbury's Local
01.2020 - 09.2022

GCSEs -

Langley College
Ashwel Fernandes