Clare Benneworth
Ipswich,Suffolk
Summary
Dedicated and adaptable cleaning professional with a strong commitment to maintaining clean, safe, and welcoming environments. Proven ability to thrive in fast-paced settings, consistently supporting team members with a positive and proactive approach. Demonstrates excellent attention to detail and time management, consistently meeting and exceeding daily cleaning targets through efficient, high-quality work.
Overview
23
23
years of professional experience
Work history
Care Assistant
MHA Norwood
Ipswich, Suffolk
01.2021 - 01.2024
- Assisted in organisation of various activities. Supported team members in executing assigned tasks. Coordinated details for successful event planning.
- Assisted in creating support plans for various projects. Provided documentation and resources for team initiatives. Facilitated communication between departments to ensure clarity on support strategies.
- Oversaw customer service operations to enhance satisfaction and foster loyalty.
- Serve tea and coffee to enhance customer experiences.
- Directed administrative operations, ensuring efficient workflow management.
- Provided comprehensive support across various channels, ensuring seamless user experience.
- Administer personal care services to enhance client wellbeing and comfort.
- Assisted individuals with daily living activities and personal care tasks. Supported clients in maintaining hygiene and cleanliness in living environments. Provided companionship and emotional support to enhance overall wellbeing.
Receptionist - Supervisor
Goals soccer centre
Ipswich, Suffolk
01.2015 - 01.2018
- Administer cash handling procedures to ensure accurate transactions and maintain financial integrity.
- Facilitated face-to-face enquiries to enhance customer engagement and satisfaction.
- Assisted in managing booking system functionalities to streamline user experience. Supported team in troubleshooting issues related to bookings and reservations. Facilitated training sessions for new staff on system operations.
- Facilitate effective communication through proficient telephone skills.
- Delivered exceptional customer service to foster welcoming environment.
- Maintained cleanliness of work areas to ensure safe and efficient operations.
Barmaid/Waitress/Cook
Westerfield Railway Public House
Ipswich, Suffolk
01.2006 - 01.2008
- Prepared and served food while ensuring adherence to dietary preferences and high presentation standards.
- Processed customer orders with precision and accountability.
- Oversaw high-volume customer interactions in fast-paced bar environment.
- Executed cash and card transactions with precision and efficiency.
- Maintained cleanliness in kitchen and restaurant areas to uphold safety and hygiene standards.
- Directed delivery operations and orchestrated supply orders to optimise inventory replenishment.
Coster – Service Invoicing
Volvo Truck & Bus
Ipswich, Suffolk
01.2006 - 01.2006
- Created customer invoices for work carried out on vehicles to facilitate transparent financial transactions and enhance customer trust.
- Prepares accurate documentation to support effective communication and operational efficiency.
- Fulfilled daily targets to enhance overall team performance and productivity.
Telesales
Unicom 16
Ipswich, Suffolk
01.2005 - 01.2005
- Initiate conversations with prospective customers to promote product awareness and drive interest.
- Provided excellent customer service to foster positive experiences and enhance client relationships.
- Facilitate informed product choices for customers to support their needs and preferences.
- Maintain focus on achieving targets under pressure to enhance efficiency.
Cashier
Toys R Us
Ipswich, Suffolk
01.2004 - 01.2005
- Collaborated with team to achieve project goals and enhance overall performance.
- Handled cash transactions with precision and accountability.
- Managed stock replenishment processes to ensure optimal inventory levels.
- Deliver exceptional customer service by addressing inquiries and resolving issues promptly.
Customer Service Adviser/Warranty Clerk
Desira Group
Ipswich, Suffolk
01.2001 - 01.2004
- Engage clients with professional greetings and tailored communication.
- Coordinated vehicle bookings for servicing and repairs to ensure timely maintenance and customer satisfaction.
- Assisted in completion of documentation for parts ordering. Supported teams with organisation of parts procurement. Facilitated tracking of ordered parts and relevant documentation.
- Conduct return checks on courtesy cars to ensure compliance with company standards.
- Processed warranty invoices within database. Allocated claim numbers efficiently. Reviewed claims for accuracy and completeness.
Education
GCSEs -
St Albans Catholic High School
Ipswich NVQ Level 1 - Health and Social care
St Albans Sixth Form
Ipswich Skills
- Execution reliability
- Self-directed and team-oriented Collaboration and independence
- Effective communication
- Safety guidelines
- Compliance regulations
- Washroom cleanliness
- Task prioritization
HOBBIES
I enjoy walking my dogs everyday with my son and going to the gym
Timeline
Care Assistant
MHA Norwood
01.2021 - 01.2024
Receptionist - Supervisor
Goals soccer centre
01.2015 - 01.2018
Barmaid/Waitress/Cook
Westerfield Railway Public House
01.2006 - 01.2008
Coster – Service Invoicing
Volvo Truck & Bus
01.2006 - 01.2006
Telesales
Unicom 16
01.2005 - 01.2005
Cashier
Toys R Us
01.2004 - 01.2005
Customer Service Adviser/Warranty Clerk
Desira Group
01.2001 - 01.2004
GCSEs -
St Albans Catholic High School
NVQ Level 1 - Health and Social care
St Albans Sixth Form