Terry Garrett
Diss,Norfolk
Summary
Dedicated professional with expertise in personal care plan execution, bathing and dressing assistance, and responsive listening. Skilled in courteous client interaction, punctuality, and reliability, ensuring high-quality service delivery. Proficient in construction basics, manual lifting, cement mixing, and equipment handling with a strong focus on organised material storing and load unloading efficiency. Adept at fostering teamwork and flexibility to meet diverse operational needs while maintaining safety standards. Committed to leveraging interpersonal aptitude and listening skills to support both individual care requirements and collaborative work environments.
Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices.
Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Hard-working Labourer adept in effectively and efficiently managing a number of different labouring activities in line with stringent guidelines. Happy to assist with various duties to ensure positive team progress.
Experienced Launderette Operator known for maintaining high standards and customer satisfaction. Skilled in managing daily operations, handling specialised cleaning processes, and ensuring machines are well-maintained. Consistently improved service efficiency and client retention through attention to detail and proactive problem-solving.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work history
Care assistant
Care UK
Eye, Suffolk
05.2021 - 11.2025
- Delivered excellent customer service by addressing concerns of patients' families.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Monitored vital signs of patients for early detection of health complications.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Provided emotional support to patients, improving their mental wellbeing.
- Organised recreational activities for improved social interaction amongst residents.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Assisted in daily living activities for enhanced patient comfort.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Collaborated with healthcare team for effective patient care delivery.
- Maintained a calm demeanour during crisis situations thus providing reassurance to both the residents and their families.
- Respected privacy and dignity of each resident during provision of care services.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
Labourer
Repco roof tiles ltd
Attleborough, Norfolk
06.2013 - 02.2021
- Loaded and unloaded building materials, aiding in maintaining orderly workspace.
- Complied strictly with health and safety regulations promoting a safer work environment.
- Utilised hand tools effectively ensuring accuracy and precision in all jobs performed.
- Streamlined work processes, resulting in smoother project progression.
- Conducted regular inspections of the worksite helping to identify potential hazards early.
- Showed punctuality and reliability, never missed a day of work.
- Performed daily equipment checks ensuring machinery was always in good condition.
- Followed all safety procedures for accident-free working conditions.
- Mixed construction materials such as cement or plaster for various tasks.
- Carried out minor repairs when necessary, reducing downtime due to equipment malfunctions.
- Regularly communicated with colleagues enhancing team coordination on large scale projects.
- Ensured tools were correctly maintained for optimal usage during projects.
Labourer
timeshare
costa teguise, Lanzarote
08.2010 - 10.2012
- Improved site cleanliness by regularly removing debris and waste materials.
- Demonstrated excellent teamwork skills whilst carrying out manual tasks.
- Loaded and unloaded building materials, aiding in maintaining orderly workspace.
- Streamlined work processes, resulting in smoother project progression.
- Undertook additional training to broaden skillset and increase versatility on-site.
- Assisted with heavy lifting to ensure safe and efficient operations on site.
- Mixed construction materials such as cement or plaster for various tasks.
- Implemented correct use of personal protective equipment at all times.
- Continually upheld high standards of workmanship within set deadlines.
- Utilised hand tools effectively ensuring accuracy and precision in all jobs performed.
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Followed instructions with strict attention to detail to perform assigned tasks under minimal supervision.
- Used shovels or heavy equipment to move different materials based on job needs.
- Performed strenuous physical activities such as heavy lifting in adverse conditions.
- Communicated well with team across multiple locations.
- Transported goods and materials safely and securely to prevent damage and loss.
- Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
- Manually sorted and loaded goods.
Laundry operator
La Lavenderia La Tinosa
Puerto del carmen, Lanzarotte
05.2007 - 08.2010
- Ensured cleanliness by sorting, washing, drying and ironing clothes.
- Operated pressing machines to remove wrinkles from garments.
- Sorted clothes according to fabric type and colour for optimal washing results.
- Handled delicate fabrics with care, avoiding damage during the cleaning process.
- Used appropriate amount of detergent and additives, ensuring thorough cleansing without damaging fabrics.
- Sterilised bed linens and towels used in hospitality businesses for hygienic purposes.
- Removed stubborn stains from garments using specialised products following manufacturer's instructions.
- Repaired minor faults in laundry equipment to avoid disruptions in service delivery.
- Maintained laundry equipment for smooth operations.
- Hung up dry clothes properly on hangers or folded them neatly ready for collection.
- Helped with loading and unloading heavy bags of laundry into machines.
- Checked clothing for stains or damages prior to laundering, preventing further damage.
- Kept track of personal items left in clothing pockets before laundering, returning them to owners after cleaning process was complete.
- Improved customer satisfaction with timely completion of tasks. I was the only English speaking person working in the launderette
Trade counter salesperson
Plumbcenter
Thetford, Norfolk
01.2005 - 04.2007
- Supported colleagues during busy periods, fostering teamwork and efficiency.
- Achieved sales targets with focused customer engagement.
- Utilised knowledge of products to suggest suitable purchases for customers' needs.
- Ensured adherence to safety standards at the counter, promoting a safe working environment.
- Facilitated effective communication between team members to improve overall performance.
- Processed customer orders, ensuring timely delivery and satisfaction.
- Handled customer queries and complaints to achieve resolution and satisfaction.
- Tracked stock levels accurately, preventing overstocking or understocking issues.
- Assisted in inventory management for streamlined operations.
- Coordinated with suppliers for restocking of inventory as needed.
- Provided product information to customers, assisting in purchasing decisions.
- Increased repeat business through building strong relationships with customers.
- Managed cash transactions to ensure accuracy and accountability.
- Maintained accurate records of transactions for audit purposes.
- Answered several calls per day, providing detailed advice to customers and resolving queries promptly.
- Performed stocktake checks on the a six months basis, recording details in software with 100% accuracy.
- Provided assistance to warehouse workers through assistance and willingness.
- Accurately processed returns, credit notes, refunds and tool lease requests within the time frame needed.
- Swiftly and carefully unloaded and stored deliveries within the the time needed.
- Maintained trader counter cleanliness through cleaning and maintained cleanliness to create excellent customer impressions.
- Liaised with suppliers of different products to secure special order goods for customers.
- Accepted card, cash and cheque payments in POS register system. I also took my fork lift test so I could load and unload the delivery lorries
Education
GCSEs - A
Old Buckenham high school
Old Buckenham, Norfolk 09.1995 - 09.2001
Skills
- Interpersonal aptitude
- Bathing and dressing assistance
- Personal care plan execution
- Responsive listening
- Work order following
- Load unloading efficiency
- Equipment handling
- Organised material storing
- Listening aptitude
- Punctuality and reliability
- Courteous client interaction
- Construction basics
- Team player
- Flexibility
- Manual lifting
- Cement mixing
Affiliations
- I enjoy being a fish keeper and maintaining my aquariums
- I enjoy working with animals
- I enjoy time with my children and going for a nice walk
Timeline
Care assistant
Care UK
05.2021 - 11.2025
Labourer
Repco roof tiles ltd
06.2013 - 02.2021
Labourer
timeshare
08.2010 - 10.2012
Laundry operator
La Lavenderia La Tinosa
05.2007 - 08.2010
Trade counter salesperson
Plumbcenter
01.2005 - 04.2007
GCSEs - A
Old Buckenham high school
09.1995 - 09.2001