Summary
Overview
Work history
Skills
Affiliations
Timeline
Generic

Christine Jane

Tregadillett, launceston,Cornwall

Summary

Dedicated retail professional with expertise in customer service and sales techniques, adept at handling difficult customers and maintaining store cleanliness. Proficient in retail technology use, including barcode scanning and cash handling, with a strong focus on upselling and product knowledge. Committed to delivering exceptional service with a flexible schedule availability, aiming to enhance customer satisfaction and drive sales growth.

Dependable and driven individual with strong work ethic seeking role in retail. Possesses excellent customer service and communication skills, coupled with the ability to problem-solve. Aims to contribute to positive shopping experience and boost customer satisfaction.

Overview

12
12
years of professional experience

Work history

Retail assistant

Poundland
Launceston, Cornwall
03.2023 - 03.2025
  • Provided coverage during peak times to manage customer flow effectively. prioritising the most important tasks that will be most effective.
  • Ensured visual merchandising standards with regular display updates, as well as rotating stock periodically, reducing instances of expired or outdated inventory.
  • Handled transactions, maintaining accurate till records. whilst ensuring great face to face customer service.
  • Promoted a welcoming environment where customers received great service and endeavoured to maintain the shop to exceptional standards.

Cleaning and waitressing

Weatherspoons
Bristol
01.2018 - 12.2019
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, weekends and bank holidays.

Waitressing/ Cleaning/ chambermaid/ KP

The Poacher
Bristol
03.2014 - 05.2016
  • Delivered excellent customer service, fostering positive relationships with guests, ensuring their experience is rememberable and outstanding. Tailoring their needs around the customer for the best possible customer experience
  • Showcased attention to detail whilst cleaning guest rooms, enhancing the guest experience up to an impeccable standard, showing attention to detail with an added touch with special occasions.
  • Assisted in training new staff members to maintain quality standards, within the 4 different departments of The Poacher, ensuring efficiency in the company with teamwork.


Cleaning/ Waitressing

The Albion
Bristol
02.2013 - 03.2014
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity. skills included a variety of product knowledge, knowing which wines pair with food, using this to my advantage to upsell and give outstanding customer service, with also embracing the foods full potential.
  • Demonstrated respect, friendliness and willingness to help wherever needed, going above and beyond for each individual customer when the chance occurs.
  • Displayed the ability to remain calm under-pressure in a fast paced environment with upkeeping the quality of service and cleanliness.


Skills

  • Store cleanliness maintenance
  • Handling difficult customers
  • Flexible schedule availability
  • Retail technology use
  • Barcode scanning
  • Cash handling
  • Customer Service
  • Sales techniques
  • Product knowledge
  • Upselling expertise

Affiliations

  • Exploring different locations
  • Meeting new people
  • Crocheting
  • Cooking new dishes and trying new recipes

Timeline

Retail assistant

Poundland
03.2023 - 03.2025

Cleaning and waitressing

Weatherspoons
01.2018 - 12.2019

Waitressing/ Cleaning/ chambermaid/ KP

The Poacher
03.2014 - 05.2016

Cleaning/ Waitressing

The Albion
02.2013 - 03.2014

Similar Profiles

Create profile
Christine Jane